All rich text fields in 4me allow for text to be highlighted in any color. This is a great feature which makes certain parts of the text stand out even more than bold or italic. Using the Action button in the header bar or the shortcut shift+P, it is possible to print to a PDF file. This is often used for textual documents, like knowledge articles or service offerings. 4me’s Print to PDF converter in 4me now includes this highlighting, to make the selected text also stand out in print.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.