Product Category Filter Added to CI Reports

Posted on Mar 29, 2019
By Cor Winkler Prins
In Configuration Management, New Feature, Reporting and Analytics

All configuration item reports in the ‘Reports’ section of the Analytics console can now be filtered by product category.

The same is true for the configuration item views.

Cor Winkler Prins

Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.