Relaxed Attachment File Size Limit

AttachmentPeople may have already noticed that the attachment file size limit has increased significantly. In the past the maximum size of an attachment, including videos and files in the Media Library was 20 MB. This limit has been relaxed to 2GB.

The reason why this threshold was moved up so dramatically is to ensure that users no longer need to worry about the size of the files they share in 4me. This is especially important when people share short videos of the issues they are struggling with and for the knowledge articles are used to share large files, e.g. marketing collateral that corporate marketing makes available to the affiliates for localization.
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