A new filter has been added for the All Requests view in 4me Self Service. With the Requester filter, only requests from a specified requester is shown. This filter works on the Requested For field, not the Requested By field.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.