Requests by Service Provider Reports

Horizontal Bar ChartThree new reports have been added to the ‘Reports’ section of the Analytics console. These reports make it easy to look up the number of requests that are linked to a service instance of an internal or external service provider that the organization relies on. The three reports that have become available are:

  • Registered Requests by Service Provider
  • Open Requests by Service Provider
  • Completed Requests by Service Provider

Completed requests by service provider report

Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.