In 4me self Service and in the 4me Mobile App it is now also possible to reverse the order of notes in requests, tasks, and other records that can contain notes. For this, the Sort button is now available at the top of the ‘Notes’ section.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.