Send Inline Images to 4me by Email

ImageWhen you send an email to 4me to open a new request, or when you reply to an email notification that your received from 4me, the text in the body of your email gets added as a new note. When you included images within the body of your email, 4me used to attach these images below this new note. Not any more…

Inline image received via email
From now on, 4me uses the HTML of each mail message to figure out where the images need to be positioned within the new note. Seeing these images in the notes should make it a little more efficient for support specialists to go through the information that end users provide via email.