Specialist Interface Updates: Service Desk Console

User experience design

Work continues on updating the 4me Specialist Interface. After updating the views, the previews, the font, the service hierarchy browser, the main menu and several smaller aspects of the user interface, the Service Desk console has now been addressed.

When a service desk analyst or a specialist opens the Service Desk console, the user interface is now fully designed to fulfil a single task: submitting a request.