Speeding Up the Problem Management Review

ProblemProblem managers periodically review the requests that 4me me has listed for them in the ‘Requests for Problem Identification‘ view. To help problem managers go through this list more quickly, 4me now automatically opens the next request after a problem manager has marked a request as reviewed by pressing the Reviewed button in the toolbar.

Reviewed button in toolbar above a request

If the problem manager marks the last request in the view as reviewed, 4me will open the request above it if there is one.