Due to our rapid expansion in the Balkans and southeastern Europe it is not surprising that support for Macedonian was also requested, and now also available. The auto-translation capabilities of 4me have been extended to cover the Macedonian language. This allows people to submit their requests in Macedonian, even when most of the support staff may not be able to understand this language. The next step will be to translate the user interfaces into Macedonian.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.