When a team works without a coordinator, specialists of that team receive notifications for every request, problem or task that is assigned to that team. When that team or the number of assignments for that team is very large, the number of notifications can become so high that the specialist can lose track of the ones that are relevant for him or her. This is now easily resolved, with the new setting ‘Do not notify me about team assignments’.
This setting can be activated in the ‘Notification settings’ section within My Profile, which is accessed by clicking the avatar in the toolbar.
This enhancement also brings another small but often requested update to the notifications. When a specialist sets the option ‘Show notification popup’ to ‘Only for important notifications’, no push notifications for important notifications are generated anymore for the mobile app.