It is now possible to create an automation rule that looks up the agile board of a team. This makes it possible, for example, to create an automation rule that places a request on a team’s agile board, even when it was assigned directly to a specific team member. Such an automation rule would overrule 4me’s default behavior that prevents assignments from getting added automatically to a team’s agile board when the Member field already has a value.
After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where kids learn about technology. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.