4me is happy to announce a clever new integration, developed by our partner techwork. The 4me Docusnap Connector makes it possible for organizations to integrate their Docusnap data with their 4me account. It is a one-directional scheduled import of Docusnap data into the 4me Configuration Management Database (CMDB) to keep 4me synchronized with relevant Docusnap data.
The 4me Docusnap Connector makes it possible for organizations to connect and manage items of specific service management interest. It is fully configurable, allowing organizations to specify Docusnap data that they want to see in the CI records of their 4me account.
Techwork can provide the 4me Docusnap Connector as a service, without the need for customer infrastructure components, or as an on-premise installation, for customers that run Docusnap within their own organizational network.
Download the 4me Docusnap Connector datasheet for more information about this integration.