A seemingly small update has been made to the appearance of self-service search. Seemingly, because in preparation for many more user interface updates that will be rolled out incrementally in the next few months, the basis for a complete new layout is put into place with this change. Please read the ‘Important Messages’ section for more information. This update should provide a preliminary glimpse of the new look and feel of the self-service portal.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.