Where Do Declined Requests Go?

DeclineApparently, users have often felt uncomfortable about declining requests because they were uncertain about where a declined request would get routed. That is why 4me now displays a message when a request is being declined.

Team to which declined request will be returned
The message indicates the team to which the request will be returned. The account of the team is displayed after the team name when this team is part of another support organization that has its own 4me account.