connect2020-online

4me CONNECT ONLINE 2020

Discover new ways to innovate and support digital transformation! Join the 4me community at our virtual events to hear everything that is going on in the world of Enterprise Service Management and SIAM. Registration is free!

MAY 26    MAY 27    JUNE 2    JUNE 16    JUNE 30

MAY 26

Andy Richardson

Admin Training – part 1
(09.00 – 12.30)

Andy Richardson; Service Management Architect 
In two mornings you will learn everything about setting up new 4me accounts and the day-to-day administration of your 4me environment. The 4me service provides numerous configuration options to ensure that the service management needs of different types of organizations can be met, from startups to managed service providers and multinational enterprises. This training reviews most of the basic and more advanced features that are available to set 4me up in a way that optimally supports your organization.

Cor Winkler Prins

Keynote
(15.00 – 15.50)

Cor Winkler Prins, CEO  
4me’s CEO will provide insight into the state of the Service Management and SIAM industry as well as the latest updates around 4me!

Wauter Wyns

4me Annual Awards
(16.00 – 16.20)

Wouter Wyns, Service Management Architect 
Directly after the Keynote, 4me will recognize some of the greatest contributors to the 4me service. Wouter Wyns will, in what has become a yearly tradition, present this year’s 4me awards.

MAY 27

Andy Richardson

Admin Training – part 2
(09.00 – 12.30)

Andy Richardson; Service Management Architect 
In two mornings you will learn everything about setting up new 4me accounts and the day-to-day administration of your 4me environment. The 4me service provides numerous configuration options to ensure that the service management needs of different types of organizations can be met, from startups to managed service providers and multinational enterprises. This training reviews most of the basic and more advanced features that are available to set 4me up in a way that optimally supports your organization.

Laurens Pit

Security & Compliance Update
(14.00 – 14.20)

Laurens Pit, CTO  
Security and data protection is always a number one priority at 4me. Listen to CTO Laurens Pit for the latest updates around 4me’s security and compliance programs.

mathijs-robbert-fried-4me

4me New Feature Announcements
(14.30 – 16.30)

Product Management Team
An exciting showcase of the recently released new features and things to come in the near future!

JUNE 2

geert-antheunis-wouter-wyns-4me-blue

Bridging the Gap between Security Management Systems and ITSM
(16:00 – 1700)

Geert Antheunis, 3Headed Giant
Wouter Wyns, Service Management Architect
What is required for an efficient Security Management System (SMS) and how can you use 4me as your SMS. An indepth session providing guidelines and ideas for your organization!

JUNE 16

claire-agutter-4me-blue

Hear all about the SIAM BoK Refresh
(15.00 – 16.00)

Claire Agutter, Lead Author of the SIAM Book of Knowledge 
Claire will provide her insights on Service Integration and Management, talk about the latest release of the SIAM Book of Knowledge and share results of the latest global SIAM research conducted by Scopism.

JUNE 30

suzanne-galletly-jan-bouman-4me-blue

Digital Transformation Officer (DTO)
(15.00 – 16.00)

Suzanne Galletly, Exin/IFDC
Jan Bouman, Sogeti 

Business as usual is a big ask when your organization is trying to respond to an ever-changing digital environment. This is where a Digital Transformation Officer (DTO) can make the difference between a company meeting the challenges of this transformation head-on or an organization being left behind in the race to utilize digitization. During this session Suzanne will explain everything about the DTO certification offered by EXIN. Jan will share his own experiences of training Sogeti consultants to become DTO certified, and the value and benefits it has brought.