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/ITSM

IT SERVICE
MANAGEMENT

Service Request & Incident Management

Problem Management

Change Management

Self Service

Virtual Agent

Knowledge Management

Release Management

Service Level Management

Service Request & Incident Management

Problem Management

Change Management

Self Service

Virtual Agent

Knowledge Management

Release Management

Service Level Management

Configuration & IT Asset Management

Continuity Management

Portfolio Management

Project Management

Time Tracking

Financial Management

Risk Management

Configuration & IT Asset Management

Continuity Management

Portfolio Management

Project Management

Time Tracking

Financial Management

Risk Management

/ESM

ENTERPRISE SERVICE MANAGEMENT

For all departments, from IT to HR, Facilities, Finance, and more

For all departments, from IT to HR, Facilities, Finance, and more

/AGILE

AGILE SOFTWARE DEVELOPMENT

/SIAM

SERVICE INTEGRATION AND MANAGEMENT

/MSPs

MANAGED SERVICE PROVIDERS

/AUTOMATION

WORKFLOW AUTOMATION

The 4me Workflow Automator

Integrations

The 4me Workflow Automator

Integrations
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Platform
Company
- About
- Careers
- Security
- Partners
- Blog
Customers
Resources
Contact Us
Request a Demo

Platform
Company
- About
- Careers
- Security
- Partners
- Blog
Customers
Resources
Contact Us
Request a Demo

4me / Provincie Oost-Vlaanderen Video Testimonial

SUCCESS STORY

Provincie Oost-Vlaanderen

Daphne Werrebrouck, Project Leader at Provincie Oost-Vlaanderen talks about the benefits of 4me.

“I strongly believe in the SIAM philosophy, as it ties in seamlessly with our slogan ‘Ahead of Change’. We see from the market that there is growing traction on the SIAM idea and for service providers it is already becoming a unique selling point. For some customers it is even a requirement to be able to work with them. I am convinced that we are now getting ahead of the competition.”

Jo Geeraerts

Business Unit Manager BPS

Ordina

“Which departments use 4me? Better ask who is not using it. First, we connected IT and Operations, and then we had to push for the next departments. But soon after, the other department heads asked why they were not connected: Marketing, Facilities, HR, Finance, Logistics. They now all have one entrance: the 4me portal.”

Sanne Oosterhoff

Group Operations Director

Hans Anders

“The platform matches our needs perfectly. The interface is agile, dynamic and intuitive, which is much appreciated by all users and agents. And the platform is fast and transparent, making it easy to quickly see the status of pending requests, the progress of single projects, and the status of activities across the whole organization.”

Ivano Di Remigio

Coordinator of IT support

USI

“Everyone can see everything now. That’s the essence of 4me. I value the ability to make the entire workflow transparent throughout the whole chain from customer to end service provider. We are so impressed with the 4me platform that we have also included the 4me service portal in our service portfolio to serve our customers better.”

Nico Dreef

CEO

SCALE IT

“We now have complete visibility, which is a big plus for everyone. Customer experience has dramatically improved, and it provides us with complete control of service quality and cost. We can see how services perform, which ones create value for us and which ones need improving. This will result in a lot of time and cost savings in the future.”

Eda Takbak Şahin

PMO and Process Improvement Director

Acun Medya