Learn more about 4me®, SIAM and our unique approach to Service Management provision with our handy datasheets.

Why 4me Is Different

This document explains the unique architecture of the 4me platform and its benefits for you as a customer. The most important elements we will introduce are multi-tenancy, accounts, and trusts.

ITSM Overview

Learn more about transforming ITSM with 4me
With 4me®, increased productivity, better collaboration and higher rates of customer satisfaction are all within reach. Our certified ITSM capabilities cover all 19 ITIL processes and much more. We also have a fully active development roadmap, meaning our customers regularly receive enhancements to the product at no extra cost.


Best Practice Collaboration
Software developers need a productive environment aimed at being able to develop efficiently and effectively. IT departments are responsible for the accompanying processes such as Incident, Problem, and Change management. This document helps to resolve the conflict between development and IT.

4me for HR

Improve your employee productivity and experience with 4me
Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the 4me app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.

4me ESM Overview

Enterprise Service Management for large organizations and MSPs
As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.

4me Overview

A SIAM first approach to Service Management
Apart from the obvious need to operate across different time zones and in multiple languages, modern organizations have several more-complex requirements, spanning business relationship management and performance. Learn how the 4me SIAM first approach to Service Management can benefit your organization.

4me for Education

A Service Management syllabus for all
Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.