Streamline and automate your processes and workflows in 4me®
Employees today work in a digital and hybrid world. When it comes to services from their Human Resources Department, they expect to access the services they need with the touch of a button. Managers want their teams to be happy and productive and avoid wasting time due to inefficient processes. 4me enables organizations to streamline and automate HR service delivery to provide the service employees want and deserve.
One complete enterprise service management platform
By making it easier for employees to obtain support when they are stuck with a question or need assistance from another department, organizations can improve productivity and job satisfaction. 4me’s enterprise service management (ESM) platform enables employees to get help for every service the enterprise makes available to them in one place. You can set up complex workflows across multiple internal departments and external service providers. You can collaborate seamlessly with all disciplines to service the same customers while offering one entry point to the customer to report any issue or request any service.
What can 4me do for you?
Built to support ESM workflows beyond IT, 4me enables the digital transformation of business processes such as HR. With 4me, HR processes that traditionally require too much time and effort can be easily and efficiently automated. 4me provides one user-friendly portal in which all employees and future employees can interact, in their own language, with an organization’s HR department.
This covers employee requests, payroll inquiries, benefits administration, vacancy management, onboarding, time tracking, performance reviews, reservations, or other similar services. Authorized HR employees can independently create templates. Thanks to 4me’s intuitive and straightforward structure, no training or special skills are required to use it.
One secure platform for all HR services
Within 4me, a support domain account with an HR focus can be created within each customer environment. Strong privacy and end-to-end encrypted data ensure the highest security for sensitive data. The unique 4me account structure also allows individual steps within an onboarding workflow, for example, to be processed securely by other accounts such as IT, Facility Management, and Security.
Improve productivity and employee experience
Streamline and automate HR service delivery and provide them service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the 4me app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self Service portal enables better and more productive employee service experiences.
4me puts its users first – that’s why 94%* of our customers would recommend us:
*as of May 2022
“Which departments use 4me? Better ask who is not using it. First, we connected IT and Operations, and then we had to push for the next departments. Soon after, other department heads asked why they were not connected: Marketing, Facilities, HR, Finance and Logistics now all have one entrance: the 4me portal.”
Sanne Oosterhoff, Group Operations Director
On and Offboarding
The Benefits of Enterprise Service Management
“There is no second chance for a first impression.” This white paper looks at the benefits of enterprise service management for on and offboarding.