Skip to content

Upgrade Your ITSM

4me ITSM is Fast to Deploy, Flexibly Priced and Easy to Use

No lock-in contracts

Only pay for what you need, when you need it. No minimum contract requirements and usage-based charges.

ANZ data centers

4me is optimized to work wherever you are in the world. That is why we use ANZ data centers for optimum performance.

Agile implementation

Choose a path that suits you best and save up to 80% on all implementation costs.

CAPABILITIES

All the ITSM functionality you need

With 4me ITSM, increased productivity, better collaboration and higher rates of customer satisfaction are all within reach. Our certified ITSM capabilities cover 19 ITIL practices and much more. We also have a fully active development roadmap, meaning our customers regularly receive enhancements to the product at no extra cost.

Incident Management

Handle service requests with greater efficiency and optimized processes.

Problem Management

Quickly identify and manage new problems for the services that you are responsible for.

Change Management

Link task templates and change templates to ensure that no process steps are forgotten.

Self Service

Request support through a highly customizable, easy-to-use interface.

Virtual Agent

Provide context and dramatically increase relevance for your agents.

Knowledge Management

Support KCS methodology using this comprehensive set of features.

Release Management

Realize common objectives and combine multiple changes into a single release.

Service Level Management

Gain real-time insight into the quality of service that is being provided.

Config & Asset Management

Capture technical attributes and financial asset data in the 4me CMDB.

Continuity Management

Manage your service continuity and recovery with enhanced disaster resilience.

Portfolio Management

Plan resources with structured selection, prioritization and approval of projects.

Project Management

Manage operational and strategic project activities in a single solution.

Time Tracking

Track time spent on requests, problems, changes and even projects.

Financial Management

Give department heads, managers and service owners filtered information on time and cost.

Risk Management

Add your risk register to 4me to manage project risks and maintain compliance.

Streamline workflows across your organization

Track time spent - including the depretiation of assets

INDUSTRY RECOGNITION

94%

of our customers would recommend us*

We have become such an agile organization within a few weeks. Previously we were stuck with ticket management for years. Now we are utilizing proactive problem management, our CAB meetings are extremely efficient; we have reached a maturity that we never thought was possible in such a short timeframe.
IT Manager
Pension Fund
4me’s approach to service management allowed us to lift and shift from a different vendor in just two weeks. In that time we have deployed the entire ITSM suite as well as integrated our directory and activated Single-Sign on.
ITSM Project Manager
Australia's largest staffing firm
It really is amazing how quickly 4me is able to develop new features. We have already handed over two feature requests to them and both of them were in production environments for all 4me customers after only 3 weeks. 4me is a very accessible vendor.
CEO
IT service provider

4me Benefits

Save 15% of your employee's time through:

Request a demo to learn more about 4me

Talk to Stefan, our ANZ Sales Director

Stefan will be able to give you a personalized demo of our solution, based on your needs.

Would you like Stefan to get in touch with you?