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Upgrade Your ITSM

Improve service quality and efficiency with an agile and future-proof IT service management solution that has all the ITSM capabilities you need and is fast to deploy and easy to use.

Flexible Pricing

Only pay for what you need, when you need it. Usage-based charges and no minimum contract requirements.

Service-Centric Approach

Customer needs and a well-thought-out service catalog are at the core of effective and efficient IT service delivery.

Fast and Agile Implementation

Choose the path that suits you best and save up to 80% on all implementation costs.

Streamline workflows across your organization

CAPABILITIES

All the ITSM capability you need

With 4me, increased productivity, better collaboration and higher rates of customer satisfaction are all within reach. Our certified ITSM capabilities cover all 19 ITIL processes and much more. We also have a fully active development roadmap, meaning our customers regularly receive enhancements to the product at no extra cost.

Incident Management

Handle service requests with greater efficiency and optimized processes.

Problem Management

Quickly identify and manage new problems for the services that you are responsible for.

Change Management

Link task templates and change templates to ensure that no process steps are forgotten.

Self Service

Request support through a highly customizable, easy-to-use interface.

Virtual Agent

Provide context and dramatically increase relevance for your agents.

Knowledge Management

Support KCS methodology using this comprehensive set of features.

Release Management

Realize common objectives and combine multiple changes into a single release.

Service Level Management

Gain real-time insight into the quality of service that is being provided.

Config & Asset Management

Capture technical attributes and financial asset data in the 4me CMDB.

Continuity Management

Manage your service continuity and recovery with enhanced disaster resilience.

Portfolio Management

Plan resources with structured selection, prioritization and approval of projects.

Project Management

Manage operational and strategic project activities in a single solution.

Time Tracking

Track time spent on requests, problems, changes and even projects.

Financial Management

Give department heads, managers and service owners filtered information on time and cost.

Risk Management

Add your risk register to 4me to manage project risks and maintain compliance.

INDUSTRY RECOGNITION

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94%

of our customers would recommend us*

Learn more about the 4me platform

ESM

Company-wide service transparency and efficiency is achievable with 4mefor IT, HR, Facilities and more.

SIAM

4me enables organizations to quickly deliver on key service initiatives and to collaborate with service providers.

PRICING

4me believes that its customers should only pay for active system users, not the consumers of the service being provided.