it-novum

it-novum GmbH

“Our mission is to help our customers improve their processes, run stable IT operations and deliver a high service quality."

Stephan Kraus
Director ITSM and openITCOCKPIT

Office locations

Germany

Head Office:
Edelzeller Straße 44
36043 Fulda
Germany
Tel: +49 661 103-990

www.it-novum.com

Stephan Kraus
[email protected]

 

Offices:
Ruhrallee 9
44139 Dortmund

Kaiserswerther Str. 229
40474 Düsseldorf

Austria

Ausstellungsstraße 50/Access C
1020 Vienna
Austria
Tel: +49 661 103-990

www.it-novum.com

Stephan Kraus
[email protected]

 

Switzerland

Hotelstrasse 1
8058 Zürich
Switzerland
Tel.: +41 44 567 62 07

www.it-novum.com

Stephan Kraus
[email protected]

 

Core Competencies

it-novum is one of the leading 4me service partners in the DACH area. We deliver support for process implementation and design as well as the integration of 4me into existing infrastructures. Our team provides 24/7 support in German and English for all 4me modules.

You are in good hands: our consultants combine 120+ years of ITSM experience and are ITIL-certified. Our own development team solves customer-specific requirements. it-novum offers an integration of the enterprise-approved monitoring software openITCOCKPIT.

openITCOCKPIT can be combined with different service management tools for business service monitoring, SLA reporting, incident management assistance and automated data imports from CMDBs. 

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Optimatis

Optimatis

“The speed of implementation and flexibility, characterized by the 4me solution, are important elements of competitive advantage in today’s world. And this is all possible thanks to combining ITSM, ESM and SIAM into one solution – 4me.”

Robert Gontkiewicz,
CEO of Optimatis

Office locations

Poland

ul. Lirowa 13
02-387 Warszawa
Poland
Tel: +48 22 578 55 20

https://optimatis.pl/4me/

Robert Gontkiewicz
[email protected]

 

Core Competencies

Optimatis has extensive experience in the implementation of IT solutions to optimize and automate business processes and resource management, and integrate them with existing IT systems. Optimatis has been implementing ITSM and ESM solutions in Poland and the rest of Europe for many years, tailoring them to the specific needs of each business or client. It provides a comprehensive customer service, from the selection of the solution, through requirement analysis and implementation, to an audit of the system in operation.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

perinova

perinova

“4me fits perfectly into our concept. It is a next-generation enterprise service management platform as the entire product is service-oriented and structured. It not only has the advantage that standardized processes are already implemented and ready-to-go but also that the customer doesn’t commission the tool before the services are properly defined. Due to the standardization, no deep technical know-how is required on the part of the customer either, so the implementation of further domains can be carried out without great start-up time. The flexible licensing model is also a revolution in the ITSM sector with customers only paying for what they need when they need it.”

Markus Gonser
Lead Consultant ITSM 

Office locations

Germany

perinova IT-Management GmbH
Ferdinand-Braun-Straße 4/4
74074 Heilbronn
Germany

Tel: +49 7131 20 90 380

www.perinova.com

Achim Teichmann
[email protected]

 

Core Competencies

perinova has many years of ITSM/ESM experience and also offers consulting services and managed services. perinova advises and supports companies with 300 to 30,000 employees throughout the DACH region. Since its foundation in 2004, perinova has always strived to be technologically up to date and make interesting innovations and concepts available to its customers. A strong partnership with its manufacturers and customers is a top priority for perinova to remain successful in the long term.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Emocom

Emocom Group

“4me is a very versatile, robust, scalable Enterprise Service Management Platform. The ease of deployment and managment of workflows is exceptional. With a very user-friendly self-service portal, 4me has become the ESM solution of choice to our clients. Our slogan is '4me is 4U and 4me'.”

Ayodele Afeniforo
Executive Director Strategy & Business Development

Office locations

Nigeria

A83A, Road A2
Carlton Gate Estate
Chevron Drive
Lekki
Lagos
Nigeria
 
Tel: +2348033050177
 
 
Ayodele Afeniforo
 

Core Competencies

We recognize that 4me is not just a service solution, hence our desire towards driving it as the single platform for our clients. We have therefore developed various competencies that enable us to speak to and meet the customers at their points of need. We have competencies in Business Analysis, User requirement gathering and analysis, process workflow designs, project management, and service delivery. We are very conversant with various service management frameworks such as ITIL, COBIT, and TOGAF which have enabled us to drive this ultimate solution to our esteemed clients.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Clever Choice

Clever Choice

Office locations

Denmark

Industrivej 44C, 2
4000 Lejre
Denmark

Tel: +45 2210 2040

www.cleverchoice.com

Teddy Schou
[email protected]

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Xcession

Xcession

Office locations

UK

Grove House
Lutyens Close, Lychpit
Basingstoke
RG24 8AG
United Kingdom

Tel: +44 1256 338620

Neil Peerman
[email protected]

Ireland

Suite 10234, Fitzwilliam Business Centre
Unit 1, 77 Sir John Rogerson’s Quay
Grand Canal Dock
Dublin 2
Ireland D02 Np08

Tel: +353 1 234 3765

Neil Peerman
[email protected]

 

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

VisionWillow

VisionWillow

Office locations

Denmark

Vandtårnsvej 62
2860 Søborg
Denmark 

Tel: +45 70 20 73 00 

Sweden

Johannesgatan 2,
4:e våningen
211 46 Malmö
Sweden

Tel: +45 702 073 00

www.visionwillow.com

Success Stories

The 4me Translator Award 2022 goes to VisionWillow A/S for providing translations to 3 different languages: Danish, Norwegian, Swedish.

 

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

True North

True North

Office locations

UK

27 Foredrove Lane
Solihull
B92 9NZ

Tel: 0121 663 1763

Richard Rowe
[email protected]

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

The Gomel Group

The Gomel Group

Office locations

USA

1400 Preston Road, Suite 400
Plano, TX 75093
U.S.A.

Tel: +1 (972) 665 9823

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Telia

Telia

Office locations

Estonia

Mustamäe tee 3
15033 Tallinn
Estonia

Tel: +372 650 1700
Fax: +372 650 1751

Berry Inslermann
[email protected]

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

techwork data gmbh

techwork

4me-Certified-Partner-2022
4me-Certified-Implementation-Partner-2022
4me-Certified-Integration-Partner-2022

Office locations

techwork data gmbh

techwork data gmbh
Erdbergstrasse 52-60/3/19
A-1030  Vienna
Austria

Tel: +43 (1) 585 7755

www.techwork.at

Klaus Konwalin, MBA BSc
[email protected]

Success Stories

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Synerity

Synerity

Office locations

Sweden

World Trade Center
Carl Krooks gata 18
252 18 HELSINGBORG
Sweden

Tel: +46 (0)42 400 39 50
https://synerity.eu/

Glenn Alvérus
[email protected]

Core Competencies

Since 2015 the company has been helping organizations tailor enterprise service management solutions in the European region, for customers delivering both internal and external support. Always with a sense of pride, passion, and commitment, striving to exceed customer expectations. Synerity believes in the importance of a customer-focused approach and only works with products and solutions they truly believe in and that have a strong market position and good prospects.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

STEL LLC

STEL

“STEL is a young 4me partner, just since 2021, but we know 4me employees very well and we are fond of the 4me product, of it’s maturity and completeness. Our aim is to introduce 4me to customers across Central Asia and to make their businesses faster and more productive.”

Ivan Prikhodko
CEO

Office locations

Kazakhstan

Gogol st. 84A, office 401
Almaty, Kazakhstan 

Tel: +7 701 730 4657

Ivan Prikhodko
[email protected]

Core Competencies

STEL has been providing ITSM and ESM solutions throughout Kazakhstan and CIS since 2016 and has great experience delivering successful projects for its customers. Our team consists of experienced, trained and certified employees, including architects, developers, interface designers, administrators, consultants, ITIL/COBIT experts etc. In 2022 we obtained the status of 4me Certified Partner, which means that STEL’s staff know 4me very well and customers can rely on the recieving the best service.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Stefanini

Stefanini

4me-Certified-Partner-2022
4me-Certified-Implementation-Partner-2022
4me-Certified-Integration-Partner-2022

Office locations

Belgium

Fountain Plaza
Belgicastraat 5
1930  Zaventem
Belgium

Tel: +32 2 620 2020

Maarten De Ridder
[email protected]

Germany

Im Zollhafen 24
50678 Köln
Germany 

Tel: +49 (221) 9675 9007 

Nicholas Monger
[email protected]

 

USA

27100 West Eleven Mile Road
Southfield, MI 48034
U.S.A.

Tel: +1 (800) 522 4451

Shayne Quaas
[email protected]

Success Stories

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Staun & Stender

Staun & Stender

“With 4me, we can offer a much more innovative solution than what we have historically provided with other ITSM tools. 4me provides a standardized set of processes which are easy to adopt for enterprise service management, simple and consumption-based licensing, and a rock-solid user experience.”

Morten Stender
Partner

Office locations

Denmark

Henningsens Allé 8
2900 Hellerup
Copenhagen
Denmark

Tel: +45 29 85 64 50 

Morten Stender
[email protected]

Core Competencies

Staun&Stender works for the Large Cap segment across the Nordic countries, helping customers automate their ways of working with innovative technology. They aim to improve enterprise transparency and collaboration using leading technologies and offer short-cycle delivery with customer-centricity and service orientation.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

SolvIT Networks

SolvIT

“We are very excited to include the 4me enterprise service management solution in our portfolio. It is fully in line with our mission ‘PROVIDING THE RIGHT SOLUTIONS, TO THE RIGHT CLIENT, AT THE RIGHT TIME.’ This can only be achieved if you can offer top quality, ease of use, easy integration of multiple partners, and professional support, which is what 4me certainly is all about.”

Nemanja Begenišić
General Manager 

Office locations

Serbia

SolvIT Networks d.o.o.
Požeška 60
11000 Belgrade
Serbia

Tel: +381113052520

Nenad Popović
[email protected]

Romania

SolvIT Networks Romania
175 Calea Floreasca
Floreasca Tower
12th Floor
1st District
014459 Bucharest
Romania

Tel: +40 31 405 9571

www.solvitnetworks.com

Dan Tudor
[email protected] 

 

Core Competencies

SolvIT Networks provides a full suite of IT Management, IT Security, IT Infrastructure, and many other IT solutions to help companies optimize asset management, minimize maintenance expenses, implement best practices and respect international standards. These solutions deliver a flexible and easy-to-use infrastructure and facilitate a complex and user-friendly reporting system, increasing efficiency across the entire company. All the solutions and services provided by SolvIT are Information Technology Infrastructure Library (ITIL®) compliant.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Sofigate

Sofigate

“STEL is a young 4me partner, just since 2021, but we know 4me employees very well and we are fond of the 4me product, of it’s maturity and completeness. Our aim is to introduce 4me to customers across Central Asia and to make their businesses faster and more productive.”

Janne Rekonen
Platforms Business Director

Office locations

Denmark

Vestergade 29
1456 Copenhagen
Denmark

Tel: +45 28 783 764 

David Oppen Strand
[email protected]

Finland

Tekniikantie 12
02150 Espoo
Finland 

+358 400 468182

Sweden

Centralplan 15
111 20 Stockholm
Sweden

Tel:+46 707 419 785
www.sofigate.com

Tomas Westin
[email protected]

Core Competencies

Sofigate’s experts are well known for designing, building and running business technology transformation services and solutions, without forgetting the human side of change. Sofigate utilizes cutting edge technology solutions to support their customers’ digital transformation journey.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

SilverStorm

SilverStorm

4me-Certified-Partner-2022
4me-Certified-Implementation-Partner-2022

“With its unique enterprise service management solution, 4me is a great addition to our partner network. Together with 4me, we can ensure that our customers achieve their objectives of improving the performance of their operations and processes, obtaining the best business capacity, reducing costs, and increasing productivity. If a provider is using another service management solution, the 4me integrated service makes it possible to collaborate and track the service levels while the integration is maintained as-a-service. We look forward to introducing 4me’s innovative solution to our customers.”

Rian Butcher
CEO and founder

Office locations

Spain

Zorilla 191Bis
47008 Valladolid  
Spain

Tel: +34 983 15 50 05

Matthew Smith
[email protected]

USA

6505 W. Park Blvd. Ste 360 Plano
Texas  
USA

Tel: +55 325 50 60 50 84

 

Core Competencies

SilverStorm develops digital transformation programs oriented towards agile service and focuses on the combination of personalized experiences of users, business and technology. They provide vision, direction and experience to organizations to boost growth, guarantee business continuity, and improve employee productivity.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

SEQUAL consultancy

SEQUAL Consultancy

Office locations

Netherlands

Daalwijkdreef 47
1103 AD  Amsterdam
Netherlands 

Tel: +31 20 600 7514

Jaap Brinkman
[email protected]

 

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

SCC

SCC

“Digital process automation is a key tool in supporting the Enterprise Service Management part of any company’s digital transformation program and we constantly work with our customers to find the right journey to meet their needs. By partnering with 4me, we can support customers on their evolutionary journey to get the most value in today’s new normal – reducing costs, increasing responsiveness, and improving the experience of customers, partners, and employees.”

Mike Swain
CEO

Office locations

UK

James House
Warwick Road
Tyseley
B11 2 LE
Birmingham
United Kingdom

Tel: 07966 979629

Paul Kelsall
[email protected]

Core Competencies

SCC has been trusted to run IT infrastructure services for leading businesses in the UK and across Europe for over 45 years.  They currently operate out of 45 locations in the UK, France, Spain, Romania and Vietnam to enable organizations to transform by discovering, designing, supplying, implementing, managing and optimizing their IT.

Passionate about delivering innovative quality IT solutions and services that change and improve the way their customers do business, SCC simplifies the complex through team spirit, engagement and professionalism.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Savaco

Savaco

4me-Certified-Partner-2022
4me-Certified-Implementation-Partner-2022

Office locations

Belgium

Beneluxpark 19
8500  Kortrijk
Belgium

Tel: +32 56 26 04 68

Yves Wyffels
[email protected]

Success Stories

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Revo 4me Services

Revo

4me-Certified-Partner-2022
4me-Certified-Implementation-Partner-2022

“We don’t offer our customers a selection of service management toolsets. This is because we believe in the technology and approach of 4me above that of other vendors. 4me's usability, scalability and ease of deployment make it easy to recommend, and we are very happy to do so."

Simon Martin
CEO 

Office locations

UK

Revo 4me Service Ltd.
Brook House
47 High Street
Henley-in-Arden
Warwickshire
B95 5AA
United Kingdom

Tel: +44 1564 330680
Fax: +44 1564 797410

www.revo4me.com

Simon Martin
[email protected]

Scandinavia

Revo 4me Services Scandinavia
Vasavägen 6
169 58 Solna
Sweden

Tel: +46 708 62 17 28

www.revo4me.se

Åsa Nilo
[email protected]

Core Competencies

Revo has worked with 4me since its inception. We have built a solid reputation for successful enterprise service management tool replacement projects and are well versed in moving customers to 4me from the big three enterprise toolsets. We also are experts in helping customers move from leading mid-market products to 4me to expand their Enterprise Service Management (ESM) capabilities.

Our team is used to deploying across multiple locations and departments and also in enabling ESM with 4me. Revo staff also have significant experience in integrating 4me with enterprise-grade applications across the business. This includes SCCM, Intune, Jira, ServiceNow, Dynatrace, PowerShell, Lansweeper, external suppliers via APIs or email and even very complex integrations such as MSA, Kubernetes, Jenkins, Ansible and more.

Success Stories

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Red Shift Consultants

Red Shift Consultants

Office locations

USA

4260 Broadway, Suite 203
New York, NY 10033
U.S.A.

Tel: +1 (212) 470 3403

Tobias Escalante
[email protected]

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Quintica

Quintica

Office locations

South Africa

Culross on Main, Building 2
34 Culross Road
Bryanston
South Africa
2021

Tel: +27 11 026 5990 

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Pusch-Data

Pusch-Data

”With 4me, we have the perfect cultural fit for our and our customers’ needs. Due to the enormous, sustainable scalability, we simply have the best solution around since the start of service management.”

Lukas Mürdter
Member of the Executive Board

Office locations

Germany

Am Eichenbach 1
D-73054 Eislingen/ Fils
Germany

Tel: +49 7161 65 393 0

Thomas Miltschuh
[email protected]

Core Competencies

Pusch-Data stands for a stable and secure IT infrastructure. Always driving innovation, the goal is to keep improving to ensure even greater stability and security and thus create an almost fail-safe infrastructure. The focus is always on the benefit for their customers, developing value-added solutions tailored to their needs.

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

OpenVision

OpenVision

Office locations

Thailand

OpenVision Co., Ltd.
76/8 Platinum Place
Ramkamhaeng Road
Minburi, Minburi
Thailand

Tel : +66 2 101 2859
Fax : +66 2 101 2860

Sutthichai Preamsiriniran
[email protected]

Can’t find a 4me Partner near you? Let us help you.

Contact us day or night at [email protected]. Or call 1-650-681-9641.

Onsoft

Onsoft