it-novum is one of the leading 4me service partners in the DACH area. We deliver support for process implementation and design as well as the integration of 4me into existing infrastructures. Our team provides 24/7 support in German and English for all 4me modules.
You are in good hands: our consultants combine 120+ years of ITSM experience and are ITIL-certified. Our own development team solves customer-specific requirements. it-novum offers an integration of the enterprise-approved monitoring software openITCOCKPIT.
openITCOCKPIT can be combined with different service management tools for business service monitoring, SLA reporting, incident management assistance and automated data imports from CMDBs.