it-novum GmbH

“Our mission is to help our customers improve their processes, run stable IT operations and deliver a high service quality."

Stephan Kraus
Director ITSM and openITCOCKPIT

Office locations

Germany

Head Office:
Edelzeller Straße 44
36043 Fulda
Germany
Tel: +49 661 103-990

www.it-novum.com

Stephan Kraus
[email protected]

Offices:
Ruhrallee 9
44139 Dortmund

Kaiserswerther Str. 229
40474 Düsseldorf

Austria

Ausstellungsstraße 50/Access C
1020 Vienna
Austria
Tel: +49 661 103-990

www.it-novum.com

Stephan Kraus
[email protected]

Switzerland

Hotelstrasse 1
8058 Zürich
Switzerland
Tel.: +41 44 567 62 07

www.it-novum.com

Stephan Kraus
[email protected]

Core Competencies

it-novum is one of the leading 4me service partners in the DACH area. We deliver support for process implementation and design as well as the integration of 4me into existing infrastructures. Our team provides 24/7 support in German and English for all 4me modules.

You are in good hands: our consultants combine 120+ years of ITSM experience and are ITIL-certified. Our own development team solves customer-specific requirements. it-novum offers an integration of the enterprise-approved monitoring software openITCOCKPIT.

openITCOCKPIT can be combined with different service management tools for business service monitoring, SLA reporting, incident management assistance and automated data imports from CMDBs.