Past Events

Here are the past events that 4me® has sponsored or hosted.

VIP Service Management Networking

November 30, 2022 – München, Germany

Our 4me networking event will be opened by our CEO Cor Winkler Prins and followed by discussions with service management experts in an impressive location.

Agilität und Geschwindigkeit mit 4me (German)

November 24, 2022 – 4pm CET – Online

To gain a competitive advantage, innovation alone is not enough. Speed and agility are becoming more and more important. Learn how 4me can support your business. Do you want to integrate new service providers faster and be able to respond to changing market requirements more quickly? The service-centric architecture of 4me simplifies the enterprise-wide collaboration between departments and external service providers while meeting all compliance requirements.

DELIVER SERVICE VALUE – 360° IT from idea to operation!

November 22 -23, 2022 – Copenhagen, Denmark

At this conference, Metier Westergaard focuses on the activities and methods that must be in place to ensure an effective value chain from the emergence of a business need, through development, projects and agile methods, to operation and value creation. You can also meet @Jan Brøndum from our partner VisionWillow.

Gartner IT Infrastructure, Operations, and Cloud Strategies Conference

November 21-22, 2022 – London, United Kingdom

4me will be exhibiting and speaking at the Gartner IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference 2022 in London, U.K. 
Visit Booth #116 to meet our team of service management experts and join the live session with 4me CEO Cor Winkler Prins about using workflow automation to consolidate, prioritize & remain compliant on Monday, 21 November 2022, at 13:05 in the Exhibit Showcase Theater 1 

Service Management Forum Schweiz (SMFS)

November 17, 2022 – Zurich, Switzerland
IT Service Management is the unifying element, the underlying discipline, which ensures that agility and value creation reach the customer. Meet 4me and our partner IT Concepts to learn more about combining SCRUM and Service Management with 4me.

ITSM22 Conference and Awards

November 14-15, 2022 – Madejski Stadium, Reading, UK

After two years of successful digital conferences, ITSMF is back ‘in-person,’ and 4me is excited to announce its presence at ITSM22. This conference offers over 40 presentations from across the industry, including guidance and insight from ITSM visionaries and business leaders, including 4me CEO Cor Winkler Prins, and success stories from practitioners and consultants, including 4me customer Vitality.
Come and look at the 4me demo, chat with the 4me Team and hear what 4me can do for you!

itSMF Norway

November 10-11, 2022 – Oslo, Norway

This year is the 20th anniversary – join the celebration with 4me! 4me is excited to be exhibiting at the itSMF conference, where businesses from all over Norway come together and share experiences on delivering the best IT services.

IT Service Management for Councils

November 10, at 11am AEST

As a council you might have specific requirements for your IT Service Desk and IT Service Management. Join this webinar to learn how to increase the service quality that you provide to your users, how to streamline all kinds of requests that your users might have, how to get instant and meaningful reporting and how to automate repetitive and complex workflows. Stefan Hulls, Sales Director Australia & New Zealand at 4me, and Edward Zarzour, General Manager at Fusion5 and itSMF NSW Committee Member, will show and discuss how to improve service management with 4me. 

Gartner IT Symposium Xpo

November 7-10, 2022 – Barcelona, Spain

4me will be joining Europe’s most important gathering of CIOs and IT executives in 2022, at the Gartner IT Symposium Xpo in Barcelona. The conference will explore innovative and transformational opportunities with a global community of experts and peers. Walk away with insights and expert guidance on the future direction of technology, best practices to define and validate IT strategies and real-world examples on how to execute on key initiatives.

Why 4me is special – a 30-minute public demo

November 9, 2022, at 1pm
Join this webinar to see firsthand how 4me works and what makes it so special. In just 30 minutes, we will introduce you to a platform that differs significantly from other service management tools. Service Management Architects Tuan Vu and Bartek Duma will host and moderate the webinar and discuss 4me’s service centric approach with full transparency on service cost, quality, and experience, fast and easy integration of service providers, our Enterprise Service Management readiness, and much more.

Agilität und Geschwindigkeit mit 4me (German)

October 27, 2022 – 4pm CET – Online

To gain a competitive advantage, innovation alone is not enough. Speed and agility are becoming more and more important. Learn how 4me can support your business. Do you want to integrate new service providers faster and be able to respond to changing market requirements more quickly? The service-centric architecture of 4me simplifies the enterprise-wide collaboration between departments and external service providers while meeting all compliance requirements.

Volle ITSM Power mit 4me (German)

October 25, 2022 – 10 am CET – Online

Use your coffee break to learn about the 4me Service Management Platform. Our partner it-novum will present the highlights of 4me in a 30 minute discussion with several ITSM experts.

Scrum with 4me

October 20, 2022 – 1 pm CET, 12 UK time
Discover the new Scrum features in 4me and learn how this helps you to integrate service management and agile software development, rationalize your application landscape, create a single point of contact for your users, establish a service culture in your organization, and be in control of costs, quality and customer satisfaction.

4me-cab

4me Customer Advisory Board Meeting 2022

October 11 – 13, 2022 – Istanbul, Turkey
Every year 4me organizes its Customer Advisory Board (CAB) meeting in an effort to co-create value with our customers. The attendees engage in in-depth discussions about enterprise service management and SIAM, including related topics like AI and Automation, to set the priorities for the next 12 months of development initiatives

Cyber Security World 2022

October 12 – 13, 2022 – Singapore
We’re excited to be at Cyber Security World 2022 in Singapore, and we’d love for you to stop by our partner MyRepublic’s Booth C25. We’ll be showcasing a fully integrated solution that allows customers to detect, remediate, and log security issues without any intervention from a human. This solution will be on display with our partners MyRepublic and Riverbed—come check it out

IT Service Management for Councils

October 13, September 8 at 11am AEST

As a council you might have specific requirements for your IT Service Desk and IT Service Management. Join this webinar to learn how to increase the service quality that you provide to your users, how to streamline all kinds of requests that your users might have, how to get instant and meaningful reporting and how to automate repetitive and complex workflows. Stefan Hulls, Sales Director Australia & New Zealand at 4me, and Edward Zarzour, General Manager at Fusion5 and itSMF NSW Committee Member, will show and discuss how to improve service management with 4me. Chose one of the dates.

Ist 4me Ihre zukünftige Service Management Plattform? (German)

October 13, 2022 – 10 am

In this webinar, hosted by our partner perinova, you will get to know the 4me service management platform through real-life examples, workflows and cost-tracking examples. You will also learn more about the 4me architecture and our licencing model.

Why 4me is special – a 30-minute public demo

October 12, 2022, at 1pm
Join this webinar to see firsthand how 4me works and what makes it so special. In just 30 minutes, we will introduce you to a platform that differs significantly from other service management tools. Service Management Architects Tuan Vu and Bartek Duma will host and moderate the webinar and discuss 4me’s service centric approach with full transparency on service cost, quality, and experience, fast and easy integration of service providers, our Enterprise Service Management readiness, and much mor

The Boost 2023

October 6, 2022 – Singapore
Do you want to learn all about what’s happening in the world of IT Service Management? Do you want to be ahead of your peers and get your organization ready for the year 2023? Stefan Hulls, Sales Director Australia & New Zealand at 4me, will talk about how to “Simplify and Automate your Service Management”.

Why 4me?  – Virtual Panel Discussion with 4me Customers 

October 5, 2022 – Online
There are good reasons to choose 4me, but don’t take our word for it! Please join our panel discussion on October 5 at 12:30 UK Time, 13:30 CET, when 4me customers will share the challenges they were experiencing and how 4me’s Complete IT Service Management platform helped them with their problems. Register to find out why 4me is unique and how it can help increase your customer satisfaction and productivity.

KISS 2022 Conference – Customer Service – IT Service & Support

October 4, 2022 – Copenhagen, Denmark
Two conferences in one. The meeting place for both customer service and IT Service Desk.

Meet 4me and our 4me Partners VisionWillow and Flowbuilders at KISS 2022. The conference focuses on the challenges and opportunities you face within both customer service, customer experiences, IT service, support and the technical solutions that exist.

Agilität und Geschwindigkeit mit 4me (German)

September 29, 2022 – 4pm CET – Online

To gain a competitive advantage, innovation alone is not enough. Speed and agility are becoming more and more important. Learn how 4me can support your business. Do you want to integrate new service providers faster and be able to respond to changing market requirements more quickly? The service-centric architecture of 4me simplifies the enterprise-wide collaboration between departments and external service providers while meeting all compliance requirement

quarterly webinar

4me Quarterly Partner Webinar

September 29, 2022

Partners are invited to our next Quarterly Partner Update on Setpember 29, at 4pm CET.
You can expect exciting business updates, including news about Customer Success, the partner program, and product development. An outlook on further developments and our Q&A session will complete the agenda.

Service Space

September 27, 2022 – Vienna, Austria
Enterprise service management is becoming a reality for more and more companies. Meet 4me and our partners techwork and Blueponte in Vienna at the Service Space event. Learn more about why 4me is different.

Service Management and the Art of Multi-Sourcing

September 27, 2022 – Machelen, Belgium
During this round table, we will talk about how to organise Service Integration and Management beyond the borders of your organisation in such a way that you can provide the service users with complete transparency on the quality, cost and risks associated with the services. 

Why 4me is special – a 30 minute public demo

September 14, 2022  at 1pm

Join this webinar to see first hand how 4me works and what makes it so special. In just 30 minutes, we will introduce you to a platform that differs significantly from other service management tools. Martijn Adams, Chief Customer Officer, and Andy Richardson, Service Management Architect, will discuss 4me’s service centric approach with full transparency on service cost, quality and experience, fast and easy integration of service providers, our Enterprise Service Management readiness and much more

itSMF Expo ‘22

September 13, 2022 – Nalen, Sweden
ItSMF Expo is established as the leading conference in the areas of IT Service Management and IT Governance in Sweden. Come and meet 4me together with our partner Synerity.

The Boost 2023

September 13, 2022 – Maarssen, Netherlands
Do you want to learn all about what’s happening in the world of IT Service Management and IT Asset Management? Do you want to be ahead of your peers and get your organization ready for the year 2023? Meet 4me at The Boost 2023 event.

4me Partner Recertification Training Days

September 1 & 5, 2022 – Online

To provide the best service to our customers, we offer several partner trainings sessions during the year. Partners due for recertification are invited to these two training days.

IT Service Management for Councils

August 11 at 11am AEST

As a council you might have specific requirements for your IT Service Desk and IT Service Management. Join this webinar to learn how to increase the service quality that you provide to your users, how to streamline all kinds of requests that your users might have, how to get instant and meaningful reporting and how to automate repetitive and complex workflows. Stefan Hulls, Sales Director Australia & New Zealand at 4me, and Edward Zarzour, General Manager at Fusion5 and itSMF NSW Committee Member, will show and discuss how to improve service management with 4me. Chose one of the dates.

Digital Governance – nur ein weiteres Buzzword?

July 21, 2022 – Munich, Germany
This event by our partner blu Systems is for executives who are interested in topics such as success measurement in processes, implementation of new applications, role definitions, planning of (IT) structures and workflow organization.
Tien Hào Vu, Team Lead Solution Consulting at blu Sytems and Michael Wilken, Service Management Architect at 4me will talk about the interaction of services, compliance, risk and governance.

IT Service Management for Councils

July 14, 2022

As a council you might have specific requirements for your IT Service Desk and IT Service Management. Join this webinar to learn how to increase the service quality that you provide to your users, how to streamline all kinds of requests that your users might have, how to get instant and meaningful reporting and how to automate repetitive and complex workflows. Stefan Hulls, Sales Director Australia & New Zealand at 4me, and Edward Zarzour, General Manager at Fusion5 and itSMF NSW Committee Member, will show and discuss how to improve service management with 4me. Chose one of the dates

ITSM-TOOL MEETUP22

June 28, 2022 – München
Meet 4me to find the perfect service management solution! Whether in Frankfurt or Munich, at this exceptional event you will meet with leading global manufacturers, network, and discuss to get one step closer to the optimal tool for your organization.

Service Management Congres – Netherlands

June 28, 2022
In addition to technically facilitating working from home, how do you also ensure an optimal employee experience? The session on enterprise self-service portal with Stephen Ley, CTO of Joost-IT and Cor Winkler Prins, CEO of 4me will take place between 11:30 to 12:10 on June 28, 2022

How Visma & Jumbo reduced 4me tickets & calls through an A.I. driven chatbot

June 24, 2022 – 11 am CET

Learn how Visma | YouServe and Dutch supermarket Jumbo managed to reduce the number of tickets created in 4me, reduce the number of support calls to the Contact Center, help Jumbo employees find the right knowledge articles and templates faster, by using a chatbot driven by Artificial Intelligence, running in their 4me portal.
In this 30-minute webinar Yvette Plugboer, who heads up the Visma | YouServe Contact Center, will share her experience with the 4me chatbot developed for Jumbo and Visma by Conversed.ai.

ITSM-TOOL MEETUP22

June 23, 2022 – Frankfurt
Meet 4me to find the perfect service management solution! Whether in Frankfurt or Munich, at this exceptional event you will meet with leading global manufacturers, network, and discuss to get one step closer to the optimal tool for your organization.

quarterly webinar

4me Quarterly Partner Webinar

June 23, 2022

Partners are invited to our next Quarterly Partner Update on January 27, at 4pm CET.
You can expect exciting business updates, including news about Customer Success, the partner program, and product development. An outlook on further developments and our Q&A session will complete the agenda.

INVITE ONLY

VIP Service Management Networking

June 23, 2022 – Vienna, Austria

Our 4me Networking Dinner will be opened by our CEO Cor Winkler Prins and accompanied by three reference customers, Markus Hirschkopf, Head of Corporate IT at Prosus, Tobias Kilga, Head of Corporate Information Technology at MED-EL and Erwin Lörracher, CIO at Ever Neuro Pharma with inspiring short presentations. Discuss with service management experts in a special ambience.

4me voor Gemeenten – De voordelen van een overstap naar het Complete Service Management Platform van 4me (Dutch webinar)

June 23, 2022 – 11.00 (CET)

Join this webinar for municipalities, organized by 4me and partner Sequal, to learn more about the benefits of 4me’s complete enterprise service management platform. Joost Weijs of the Municipality of Deurne will be there to explain why they made the switch to 4me and share his experiences.

Get to Grips 2022: Personalized Service Excellence

June 9, 2022 – Antwerp, Belgium 

The arrival of ITIL4 and concepts such as co-creation, value flows, and an increased focus on Customer Experience in the pursuit of customer-oriented services has become an ever present challenge for today’s organisations. This has become not only the quest for the IT department but is an organization-wide concern. Meet 4me at this event to discuss how we can support you with these increasing challenges.

Why Is 4me Interesting? – Hosted by Partner Clever Choice (In Danish)

June 8, 2022, 8:30 CET

Our partner Clever Choice invites you to this short webinar focusing on why 4me is an intersting ITSM solution. You will hear why customers choose 4me, see a sneak peak of the 4me platform and you are invited to ask questions.

4me Connect 2022 – Global Conference

May 30, 31 & June 1, 2022 – Rotterdam, Netherlands

4me Connect is an annual event for the entire 4me community. Like previous years, it will took place on board the historical cruise ship ss Rotterdam – a wonderful and inspiring venue.

An exciting agenda with new feature releases, training sessions, best practice discussions and exchanging ideas with other 4me enthusiasts was all part of the event.

Elimina los silos para mejorar tu productividad (Spanish webinar)

May 24, 2022 – 17h (CDT)
It’s time to connect all your departments on a single platform. Meet SilverStorm and 4me to be more productive, reduce costs, focus on higher-value tasks, maximize user experience and reduce time-to-market and complexity in your organization. Join us!

DIGITAL SERVICE DAYS

May 17-18, 2022 – Stockholm, Sweden This 2 day conference is about agile ITSM for higher implementation capacity, service desk, customer support, IT support and world-class customer service. Meet 4me at our partner Synerity’s booth to discuss the benefits of 4me’s complete service managment platfrom.

SITS – The Service Desk & IT Support Show

May 11-12, 2022 – London, United Kingdom
SITS is Europe’s leading Support and IT Service Management industry event. More than 3,000 professionals from various industries will meet at ExCeL in London to discuss innovations and arising trends. Like last year, attendees can visit 4me’s booth for a demonstration of the latest trends in enterprise service management like auto translation for multilingual corporate environments, a virtual agent that does not require training, and a real-time dashboard to track the quality of service provided by each service provider that the business relies on.

4me for MSPs – From Easy Onboarding to Transparent Cost Tracking

May 3, 2022, at 12 UK time / 1pm CET
To deliver outstanding service to their customers, managed service providers (MSPs) need to implement and onboard quickly, reduce costs and full insight and transparency of their services. Join us on May 3, 2022, at 12 UK time / 1pm CET, to hear Nico Dreef, CEO @ Scale IT & Xiphos, Emile Fourie @ Dimension Data, and Jo Geeraets @ Ordina, sharing their experiences using 4me and the benefits they have been able to pass on to their customers.

4me Jira Integration in 20 Minutes

April 28, 2022, 11:30 am CET / 10:30 am UK time
4me invites you to join a 20 Minute Webinar in which we talk to our partner Expertize’s team about why this App was developed and how customers can benefit from the integration between 4me and Jira.. We also discuss the “real-life benefits,” including the auditing potential delivered in the 4me ESM Valantic GmbH project…

Service North – Virtual SIAM Conference

April 6 & 7, 2022 – Online
For the fourth year in a row, 4me are delighted to be sponsoring and presenting at the world’s leading SIAM conference. The 2022 online edition of this event is organized again by Scopism. The 2022 agenda is still being finalized but will again have a strong focus on the business case and value of SIAM. 4me will be delivering a Keynote speech on April 6th at 1pm and don’t forget to pop into the 4me Virtual Booth.

SRVISIONDAYS 2022

April 6 & 7, 2022 – Utrecht, Netherlands
The Service Manager Day event and the Trends in Tooling event have merged. They are moving forward as SRVISION, the leading service management event in the Netherlands. 4me is proud to sponsor this event for the third time in a row.

Tom Van der Aa, Chief Digital Officer, from Circet Benelux and Richard Moeliker, Director ICT, from Stern will be on stage and talk about their experience with 4me.

Why 4me?  – Virtual Panel Discussion with 4me Customers 

April 5, 2022 – Online
There are good reasons to choose 4me, but you may want to hear it from our customers directly. Please join our panel discussion on April 5, at 11 GMT / 12 pm CET and listen to our guests: Sajjad Najafi – Head of IT Operations at SSP Group plc (UK), Fahdiel Anderson – IT Service Center Manager & Incident Manager at The Clicks Group and 4me CEO, Cor Winkler Prins.

ITSMF Conference & Exhibition – The Future is Now

March 29 – 30, 2022 – Brisbane, Australia

4me are delighted to be sponsoring itSMF Australia this year. This fantastic event attracts delegates and influential speakers from across Australia (and the world). Service Management 2022 – The Future is Now, will explore how we evolved through times of crisis into the new normal and how we stride into the future of the next normal with the Australian ITSM industry – with insight and innovation! 
Pop along to the 4me booth for a chat and a coffee and don’t forget to catch Stefan Hull’s session in Ballroom B on Day One – March 29 where he will be asking ‘How much do your Services cost you? 

management events

Management Events – 600Minutes Executive IT – Sweden

March 23 & 24, 2022
Meet 4me at the upcoming 600Minutes Executive IT networking event filled with insights related to the evolution of the CIO, C-suit collaboration, driving digitalization, and data and analytics. Book a virtual 1-to-1 networking session with 4me.

Live Webinar: Why 4me is special – a 30 minute public demo

March 15, 2022 – 12 UK 1pm CET 

Join this webinar to see first hand how 4me works and what makes it so special. In just 30 minutes, we will introduce you to a platform that differs significantly from other service management tools. Martijn Adams, Chief Customer Officer, and Andy Richardson, Service Management Architect, will discuss 4me’s service centric approach with full transparency on service cost, quality and experience, fast and easy integration of service providers, our Enterprise Service Management readiness and much more. 

Live Webinar: Von ITSM zu ESM – Der Weg von ZFV mit 4me (German)

March 8,  2022 – 1pm CET

With more than 200 operations in Switzerland, the Genossenschaft ZFV-Unternehmungen (ZFV) is an innovative host in the areas of catering, accommodation and care. Why ZFV chose 4me and how the platform is being used will be discussed in our customer interview on March 8, at 1 pm. The topics covered will be multi provider management, reporting, successful interfaces and ESM plans. 

Webinar: Blindflug beenden – Servicekosten einfach & schnell erfassen (German)

February 17, 2022 – 11am CET

Costs are an important management tool. The more precisely you know your costs, the better you can act. In this webinar Robert Sieber, former CIO and service management expert, will show how quickly and pragmatically you can achieve a detailed and source-based cost breakdown in IT with the help of meaningful service definitions. Michael Wilken, Service Management Architect at 4me, will then demonstrate how costs can be tracked in a feasible manner.

Webinar: Enabling Business Critical Support in Financial Services

February 9, 2022  – 2pm UK, 3pm CET 

Why do so many companies around the world choose 4me? Hear the full story from a 4me customer, the CEO of a market leader in the provision of high-performance enterprise solutions for electronic trading.
Please join our panel discussion on February 9, at 2 pm UK time / 3 pm CET and listen to our guests: Mike Powell, CEO at Rapid Addition, and Chris Hodder, CEO at CIH Solutions.

CIO Executive Circle, Cologne, Germany

February 2, 2022 

Meet Patterson Howard and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

quarterly webinar

4me Quarterly Partner Webinar

January 27, 2022  

Partners are invited to our next Quarterly Partner Update on January 27, at 4pm CET.
You can expect exciting business updates, including news about Customer Success, the partner program, and product development. An outlook on further developments and our Q&A session will complete the agenda.

Live Webinar: Service Cost Tracking in Practice (German)

January 27, 2022 – 11:15 CET 

Do you know all your service costs?

We will show you how to control your service costs holistically and in detail. Register to learn how a fast and successful implementation of a comprehensive service management with focus on service cost and quality control can look like – even across multiple service providers.

Michael Wilken, Service Management Architect at 4me, will share best practices.

Events Archive

Review previous years’ events.