Past Events

Here are the past events that 4me® has sponsored or hosted.

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Service Management Unlocked Webinar Series

July 17 – 8:00 AM PDT / 10:00 AM CDT / 4:00 PM BST

Join us for our new webinar series – Service Management Unlocked, where 4me’s VP of AI & Integrations, Scott Hutchins, will be taking an in-depth look at all things AI in service management. 

Italian Stefanini Innovation Days – Navigating the Future

July 9 & 10, 2024 – Turin & Milan, Italy  

An exclusive event dedicated to IT industry leaders, providing a unique opportunity to delve into the latest trends and strategies with a global perspective. This is a chance to engage with experts and peers in the field.
Connect with IT industry experts and leaders, explore the latest trends, strategies, and advancements in digital transformation.

Get2Grips 2024 – The Service Management Event

June 13, 2024 – Antwerp, Belgium 

Discover Get2Grips—an annual event by 2Grips. Dive into the latest in Service Management with engaging talks, passionate speakers, and valuable insights. Network and share knowledge with C-level executives. Join us for an inspiring day!

Webinar: SCC Driving Digital Change for Councils with ESM (Enterprise Service Management

June 19, 2024 – Online – 10:30 – 11:30

This webinar will cover the key aspects of driving digital transformation in local government through Enterprise Service Management (ESM) solutions, discussing the need for change, including budget constraints and the pressure to enhance public services and secure data sharing. The session will also demonstrate how SCC and 4me’s ESM solutions reduce service delivery times and costs, boost productivity, and improve satisfaction, featuring real-world insights from Sheffield City Council.

15X ODER DOCH NUR 10?

June 6, 2024 – Metzingen, (BW) Germany 

A day full of groundbreaking insights and inspiring discussions. Leading experts will share the latest developments and trends in AI, cybersecurity, cloud infrastructures, and digital transformation. With a focus on practical examples, the event highlights AI’s potential for increasing efficiency. This event is aimed at business leaders and IT professionals ready to shape the future and seize AI opportunities.

4me Connect 24 Global Conference

May 14, 15 & 16, 2024 – The Old Stock Exchange, Beurs van Berlage, Amsterdam

Join us for an unforgettable experience
This event brings together our valued customers, dedicated partners, and the 4me team for an immersive exploration of the latest trends and their potential impact on our industry.

From thought-provoking discussions to hands-on workshops, we’ll delve deep into the evolving landscape of service management, inspiring new strategies and solutions to help you stay ahead in a rapidly changing world. Plus, you’ll have the opportunity to earn valuable certifications that can enhance your career and expertise in service management. Don’t miss this chance to connect, collaborate, and chart the course for your service management future.

4me Connect 24 Partner Day

May 16, 2024 – The Old Stock Exchange, Beurs van Berlage, Amsterdam

Save the date for an extraordinary experience at 4me Partner Day! Exclusively crafted for our esteemed partners, this full-day event on May 16, 2024, follows the Connect 24 Global Conference (May 14-15). By invitation only, Partner Day offers a unique blend of Sales Training, our Quarterly Partner Meeting, and dynamic business updates, including exciting product developments. But that’s not all – this year’s Partner Day is revamped with fresh training content, updates to our partner program, engaging networking sessions, and a VIP track tailor-made for your executives.

HDI Support World Live

April 27th – May 2nd – Denver
4me is heading to HDI’s SupportWorld Live! SupportWorld Live is a major support and service management conference, packed with events and networking opportunities, happening in Denver from April 27th to May 2nd. Come join us!

The Service Desk & IT Support Show (SITS)

April 17-18, 2024 – ExCel London, UK

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

CIO Executive Circle

March 19,  2024 – Munich, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

CFO Executive Circle

March 20,  2024 – Munich, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

CIO Executive Circle

March 12, 2024 – Hamburg, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

CFO Executive Circle

March 13, 2024 – Hamburg, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

SDI ITSM Automation Tools Day

February 29, 2024 – Live Webinar – Online

Unlock the potential of your organization with 4me’s live demo at ITSM Automation Day. Discover strategies to boost productivity, break down silos, and automate seamlessly. Explore 4me’s AI features for enhanced team efficiency and learn how to integrate automation seamlessly into your workflows for a superior customer and user experience.

CIO Executive Circle

March  5, 2024 – Frankfurt, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

CFO Executive Circle

March  6, 2024 – Frankfurt, Germany

Meet 4me’s ITSM experts at this exclusive networking event and discuss current CIO topics around Digital transformation and Service Management.

VIP Service Management Networking

November 29, 2023 – Munich, Germany

Our 4me Networking Dinner will be opened by our co-founder and Head of Products Cor Winkler Prins and accompanied by three reference customers with inspiring short presentations. Discuss with service management experts at a customer’s location.

Gartner IT Infrastructure, Operations, and Cloud Strategies Conference

November 20-21, 2023 – London, United Kingdom

4me will be exhibiting and speaking at the Gartner IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference 2022 in London, U.K.  Pop along to the 4me stand to meet our team of service management experts, who will demonstrate what makes the 4me platform so different to its competitors and why 4me has been voted Gartner Peer Insight Customers’ Choice for a third year in a row.

VIP Executive Networking Event – The Value of AI in Service Management

November 16, 2023 – Harmelen, Netherlands

Our 4me Networking Dinner will commence with our co-founder and Head of Product, Cor Winkler Prins, alongside three distinguished speakers from Ordina, Univé, and AI expert, Forrester Principal Analyst Julie Mohr. Together, we’ll explore the future of AI in Service Management, discussing trends and pitfalls.

ITSM2023  – Europe’s Leading Service Management Conference

November 13-14, 2023 – Madejski Stadium, Reading, United Kingdom

4me is delighted to be returning to the ITSM23 conference again this year. This conference offers over 40 presentations from across the industry, including guidance and insight from ITSM visionaries, business leaders, and success stories from practitioners and consultants.
Visit the 4me stand, meet the experts, watch a demo, chat with the 4me Team, and don’t miss the presentation on Day One at 13:00 by Cor Winkler Prins on ‘Service-centric Architecture for Business Agility.

Registration is now open. 

Early bird pricing closes on June 30. Use special promo code 4Me100 for a further £100 discount.

Gartner IT Symposium/Xpo

November 6-9, 2023 – Barcelona, Spain

4me will be joining Europe’s most important gathering of CIOs and IT executives in 2023, at the Gartner IT Symposium Xpo in Barcelona. The conference will explore innovative and transformational opportunities with a global community of experts and peers. Walk away with insights and expert guidance on the future direction of technology, best practices to define and validate IT strategies and real-world examples on how to execute on key initiatives.

perinova Innovation Day

November 9, 2023 – Heilbronn, Germany

This day is all about innovations and new technologies in the IT industry. You can look forward to exciting presentations on all aspects of digital transformation and networking with other IT decision-makers and experts.

Service North

November 7, 2023 – Manchester, UK

Service North is Scopism’s service management conference with a strong focus on SIAM and related topics for a multi-vendor environment including enterprise SIAM, case studies, and the legal and commercial elements of outsourcing.

EMPOWER – itSMF Finland annual conference 2023

November 2, 2023 – Helsinki, Finland
ItSMF Finland is dedicated to fostering the exchange of knowledge, insights, and research in the realm of service management. Join the 4me team at this superb annual conference, where you can delve into the latest advancements and critical subjects shaping the landscape of service management.

This year, we are thrilled to have 4me customer Fiskars Group, share their expertise in a captivating presentation titled The Zen of Empowering End Users: Fiskars Group’s Journey to Blossoming IT Services. 

Municipality Event: Optimal Service with 4me

October 30, 2023 – Woerden, Netherlands

Together with our partner Sequal we invite you to this event, where the Municipality of Woerden will discuss why it chose 4me. Are you responsible for optimizing service and do you understand better than anyone that this experience must be fantastic for your users? Then this exclusive event is for you.

Service Management Forum Schweiz (SMFS)

October 26, 2023 – Zurich, Switzerland
Today, many IT organizations are trying to position themselves as reliable service providers within the company. The primary concern is to ensure that the technology resources throughout the company function as expected. Meet 4me together with our partner ITConcepts.

Axsos Innovation Day – Human and Artificial Intelligence – Hand in Hand ?!

October 26, 2023 – Metzingen, Germany
4me is thrilled to be a sponsor of this exceptional event, delving into the future of technology and the synergy between humans and machines, all under the captivating theme, “Human and Artificial Intelligence – Hand in Hand?!”

Guests can anticipate a deep dive into the influence of AI on our professional landscapes and everyday routines. With inspirational speakers and a day brimming with innovation and knowledge exchange, this event promises to be an enlightening experience for all attendees!

VIP Service Management Networking

October 24, 2023 – Zurich, Switzerland

Our 4me Networking Dinner will be opened by our co-founder and Head of Products Cor Winkler Prins and accompanied by three reference customers with inspiring short presentations. Discuss with service management experts in a special ambience.

ITSM Tool MeetUP 2023

October 17, 2023 – Munich, Germany
Do you know why 4me is so special? During this manufacturer speed dating event for ITSM tool selection, we will demonstrate that 4me is platform that simplifies, accelerates, and streamlines your service management.

4me Customer Advisory Board Meeting 2023

October 10-12, 2023 – Prague, Czech Republic
Every year 4me organizes its Customer Advisory Board (CAB) meeting to co-create value with our customers. The attendees engage in in-depth discussions about IT service management and SIAM, including related topics like AI and Automation, to set the priorities for the next 12 months of development initiatives.

KISS 2023

October 4, 2023 – Copenhagen, Denmark
The KISS 2023 conference focuses on the challenges and opportunities you face in both customer service, customer experiences, IT service, support and the technical solutions available. 4me will be there as platinum sponsor.

Lotte Sølvgren Hansen, Digitization consultant at UCL Business Academy and University of Applied Sciences talks about their journey towards one system for handling all UCL’s service inquiries across the organization and programmes. 

USM and 4me: A powerful combination for internal and external services

October 5, 2023 – Online session (Dutch)

Join 2Grips and 4me as we delve into this powerful partnership, where 4me and USM converge to create a dynamic approach to service management. Discover how our shared principles can drive operational excellence and elevate your service delivery.

ITSM Tool MeetUP 2023

October 5, 2023 – Hamburg, Germany
Do you know why 4me is so special? During this manufacturer speed dating event for ITSM tool selection, we will demonstrate that 4me is platform that simplifies, accelerates, and streamlines your service management.

ITSM Tool MeetUP 2023

September 28, 2023 – Frankfurt, Germany
Do you know why 4me is so special? During this manufacturer speed dating event for ITSM tool selection, we will demonstrate that 4me is platform that simplifies, accelerates, and streamlines your service management.

VIP Service Management Networking

September 21, 2023 – Vienna, Austria

Our 4me Networking Dinner will be opened by our co-founder and Head of Products Cor Winkler Prins and accompanied by three reference customers with inspiring short presentations. Discuss with service management experts in a special ambience.

quarterly webinar

4me Quarterly Partner Webinar

September 21, 2023

Partners are invited to our next Quarterly Partner Update on September 21, at 3.30 pm  CET.
You can expect exciting business updates including news about Customer Success, the partner program, and product development. An outlook on further developments and our Q&A session will complete the agenda.

ITConcepts 4me Community Day

September 14, 2023 – Zug, Switzerland

This half-day event will be a great opportunity to learn about the latest product updates from 4me and network with other members of the community. Several customers will share their experience and best practices in intersting presentations that will give you valuable insights into their use cases with 4me.

4me Partner Recertification Training Days

September 5 & 7, 2023 – Online
To provide the best service to our customers, we offer several partner trainings sessions during the year. Partners due for recertification are invited to these two training days.

CIONET Summer Festival

August 31, 2023 – Mol, Belgium

The summer festival from CIONET brings together IT experts from all across Belgium for knowledge sharing and inspiration. This day is filled with insightful talks from industry leaders, thought-provoking discussions, and interactive workshops – a mix of IT expertise, entertainment and art.

Webinar: Build a CMBD in 5 Days

June 27, 2023 – (7 am EDT | 12 pm GMT | 9 pm AEST)

Join Stefan Hull from 4me and Huxley Barbee from runZero to discuss leveraging runZero’s asset discovery capabilities alongside 4me’s complete service management platform to build a working CMDB in just five days. StreamLine Partners will round out the discussion with a live demo showcasing the integrated solution.  Topics will include Asset inventory, CMDB accuracy, Management workflows, and Data reconciliation. 

Knowledge session for healthcare

June 20, 2023 – Nunspeet, Netherlands

The healthcare sector has to make progress towards better cooperation and simplicity in the provision of services. USM helps healthcare institutions manage all services and technology, resulting in successful long-term collaboration (internal and external). 4me shows during this event how enterprise service management tooling practically supports the daily USM working methods within and between the teams involved.

perinova Innovation Day

June 22, 2023 – Heilbronn, Germany

This day is all about innovations and new technologies in the IT industry. You can look forward to exciting presentations on all aspects of digital transformation and networking with other IT decision-makers and experts.

GetToGrips 2023: A glimpse into the future of Service Management

June 1, 2023 – Antwerp

This annual event organised by our partner 2Grips will cover the latest trends and developments in Service Management. Exciting topics and passionate speakers, networking and knowledge sharing for C-level management is waiting for all participants. Meet 4me and be inspired by the future-rediness of our platform. All sessions will be in Dutch.

BMPK 23

May 22-26, 2023 – Seeheim-Jugenheim, Germany
The BMPK congress combines workshops, presentations, networking and one of the largest exhibitions in the German-speaking region. Executives and specialists from internal and external IT organizations meet here to discuss best practices, ideas and innovations for the future of service management, project management or agile approaches.

4me Partner Day

May 23, 2023 – Rotterdam, Netherlands

Partner Day is an exclusive full day dedicated to our highly appreciated Partners and will again be held the day before our Connect 23 Global Conference on May 24-25. 

This event is by invitation only and includes Sales Training, our Quarterly Partner Meeting, and exciting business updates, including product developments.

4me Connect 23 Global Conference

May 24-25, 2023 – Rotterdam, Netherlands

Following last year’s sell-out conference, we are delighted to announce that this year’s Connect Conference will return to the beautiful city of Rotterdam. The 4me team looks forward to welcoming 4me customers, partners, and anyone interested in SIAM or Enterprise Service Management onboard the iconic venue ss Rotterdam. 

As in previous years, we promise a full and exciting couple of days of training, best practice discussions, workshops, presentations from experts, and plenty of opportunities to exchange ideas and experiences with other 4me users and ITSM enthusiasts.

Tickets are selling fast!

The Service Desk & IT Support Show (SITS)

May 10-11, 2023 – London, United Kingdom

SITS is Europe’s leading Support and IT Service Management industry event. More than 3,000 professionals from various industries will meet at ExCeL in London to discuss innovations and arising trends. Like last year, attendees can visit 4me’s booth #520 for a demonstration of the latest trends in enterprise service management like auto-translation for multilingual corporate environments, a virtual agent that does not require training, and a real-time dashboard to track the quality of service provided by each service provider that the business relies on.

4me User Group Türkiye

May 3, 2023 – Istanbul, Türkiye

Our 4me User Group in Türkiye provides a networking and learning platform to share experiences, challenges and best practices and to provide advice and guidance.

Why 4me? Panel Discussion with 4me Customers 

April 20, 2023 – Online  12-1 pm UK Time 

Is there general disillusionment with your existing IT service management (ITSM) solution? Time to review!

Join this panel discussion, where you can hear unbiased opinions from two 4me Customers who will share their journey with 4me, providing insight into how they increased user engagement, productivity, and satisfaction while significantly reducing costs.

Partner Workshop – 4me: “The Art of Multi-Sourcing”

April 20, 2023 – Online Session in Dutch

Increasingly, IT organisations are working with multiple IT suppliers. With the impact of digital transformation, this number will grow significantly in the near future. Collaboration and getting to grips with the total service chain has become complex and impossible to support with traditional ITSM tooling. This session will address the “why” and “how” of multi-sourcing and discuss how organisations can gain full transparency on quality, costs and risks across the entire service chain.

The Key to SIAM Success: Bringing Together People, Processes and Technology

April 12, 2023 – 11 am CET/10 am UK time

In this webinar about the new collaboration between Pink and 4me, our partner Pink Elephant will show how to bring people, processes, and technology together to achieve success, how the use of process-automation tools helps to deliver service optimization and reduce margins of errors, and how continuous improvement is key to maintaining a harmonious relationship between people, processes and technology in SIAM.

4me – innowacyjne podejście do ESM, które zmienia reguły gry

March 30, 2023 – 11 AM CET

Is your organization still clinging to an inflexible and difficult-to-use ITSM solution? Don’t let this hinder growth! This webinar by our partner Optimatis will focus on how to manage ITSM easily and efficiently, how to significantly reduce implementation costs, how to increase the efficiency of your operations and how to achieve better results. 

Workshop “Taking a Deep Dive in 4me and USM”

March 29, 2023 – 2-5 PM CET

4me is a USM certified product with an architecture that fits perfectly with the USM enterprise service management approach. This free workshop is aimed at certified USM Professionals, but as interest in USM and 4me is growing rapidly, the session is also open to anyone interested in “The principles of USM and the power of 4me. A winning team”.

Agility supported by 4me

March 23, 2023 – 10 am CET

4me is powerful enterprise service management (ESM) SaaS solution that supports agile working. This webinar by our partner OMNICOM will show you how 4me can support agility within the enterprise and how easily it can be implemented.

expertDAY’23

March 9, 2023 – Hamburg, Germany

Under the motto “Outlook, vision, insight” Expertize and 4me are looking forward to a practice-oriented day about service management projects and their implementation. The focus will be on a personal exchange with experts, new features and a deep dive into our partner’s portfolio. There will also be interesting customer presentations, best practice demonstrations and plenty of time to get to know each other.

CIO Executive Circle, Munich, Germany

March 7, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

CIO Executive Circle, Munich, Germany

March 6, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

Streamlining Service Delivery for MSPs

March 2, 2023 – 1pm CET – 12 GMT
During this webinar for MSPs, we will explain why 4me provides a perfect platform for Managed Service Providers (MSPs) to manage the quality, cost, and billing of the services they offer to their customers. We will explain the architecture of 4me that is especially suitable for MSPs and how it enables seamless collaboration and real-time reporting for managed service providers and their customers.

CIO Executive Circle, Cologne, Germany

March 2, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

4me Partner Recertification Training Days

February 24 & 28, 2023 – Online
To provide the best service to our customers, we offer several partner trainings sessions during the year. Partners due for recertification are invited to these two training days.

A CISOs best friend – 4me

February 23, 2023 – 11am AEST

Join Fusion5 and industry leaders Stefan Hulls, Adam van Vliet (CISO), and Edward Zarzour (GM Enterprise Service Management) for a webinar exploring the impact of 4me on Fusion5’s SOC and Information Security posture. Hear directly from CISO Adam van Vliet on how 4me has helped improve Fusion5’s security operations and stay ahead of the latest threats. Don’t miss this opportunity to gain valuable insights and best practices for your own organization.

Take the work out of workflows with the 4me Workflow Automator

February 21, 2023 – 1pm CET – 12 GMT

We are excited to invite you to our webinar on workflow automation! Join us to discover how you can improve your business efficiency, increase agility and maintain competitive edge with the 4me Workflow Automator. In this 45 minute webinar you will learn more about the advantages and challenges of workflow automation, why 4me created the 4me Workflow Automator and best practices.

CIO Executive Circle, Hamburg, Germany

February 20, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

CIO Executive Circle, Hamburg, Germany

February 16, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

Take the work out of workflows with the 4me Workflow Automator

February 14, 2023 (Partner Webinar)

During this webinar on workflow automation you can discover how to improve your customer’s business efficiency with the 4me Workflow Automator. We will discuss the advantages, give an overview of the platform and share some best practices.

Public Demo: Service Management made easy – flexible, fast and cost-efficient!

February 2, 2023 – 1pm CET, 12 GMT

A demo is worth a thousand words. 4me makes Service Management easy. But don’t just take our word for it; come see for yourself and join our next demo webinar. In 30 minutes we will show you some of the highlights of 4me.

CIO Executive Circle, Cologne, Germany

February 2, 2023

Meet Michael Wilken and Tomas Wenz from 4me at this exclusive networking event and discuss current CIO topics around Digital Transformation and Service Management.

‘Between & Within’ – Easier collaboration between and within government organisations

February 2, 2023 – Amersfoort

The government has to make progress towards better cooperation and simplicity in the provision of services. This applies both between and within government organisations, as well as to the ultimate consumers of those services. In those meetings, the participants will receive information about the USM method, tooling and implementation strategies.

The 4me webshop is now available

January 31, 2023  

Join us to see the shop in action and understand the features and functionalities.
Find out how easy it is to offer products and services in your shop. We will also cover a more advanced use case of reselling and rebranding items from other providers.

Fail fast, but gracefully! – 17th Annual conference itSMF CZ

January 26 – 27,  2023 – Prague, Czech Republic
The time has come to deal with “bad” practices as well as good ones, and share practical stories of what went wrong in delivering value. How did you deal with it? What lessons or improvements have resulted from this? Let’s explore together the factors of failure and how to deal with them.

Listen to our customer Karína Rybárová from MH Teplárenský holding who will talk about value streams, to Miroslav Hlohovský from our partner Omnicom who will show more about value streams in the learning workshop at DHL IT Services, and to Petr Běhavka who will speak about 4me best practices.

‘Between & Within’ – Easier collaboration between and within government organisations

January 26, 2023 – Den Haag

The government has to make progress towards better cooperation and simplicity in the provision of services. This applies both between and within government organisations, as well as to the ultimate consumers of those services. In those meetings, the participants will receive information about the USM method, tooling and implementation strategies.

The 4me webshop is now available

January 24, 2023 (Partner Webinar)

Join us to see the shop in action and understand the features and functionalities.
Find out how easy it is to offer products and services in the shop. We will also cover a more advanced use case of reselling and rebranding items from other 4me accounts.

quarterly webinar

4me Quarterly Partner Webinar

January 12, 2023

Partners are invited to our next Quarterly Partner Update on January 12, at 4pm CET.
You can expect exciting business updates, including news about Customer Success, the partner program, and product development. An outlook on further developments and our Q&A session will complete the agenda.

Events Archive

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