4me | The Complete Service Management platform
4me® combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external service providers and customers, to collaborate securely and seamlessly in one complete platform. At the same time, 4me provides complete visibility and control of service cost and quality.
Built to perform for you
Thanks to its unique architecture, 4me can support any organization with the optimization of their service management processes, whatever the requirements. It is ready-to-use and fast and easy to implement. Organizations just use what they need. And when these needs change, 4me can adapt at the speed of demand. Any new service you get on board can be added in no time.
Unique service-centric approach
4me helps enterprises optimize service quality and cut service costs by implementing a service-centric approach. Organizations are able to adapt quickly to their customers’ needs by leveraging a dynamic platform and service catalog. 4me is built to eliminate complexity and enable productivity.
Flexible licensing and lower costs
4me’s licensing model is completely flexible. It is usage-based, so customers only pay for what they use when they need to use it. In addition, implementation costs are low, and all customers benefit from weekly upgrades at zero cost and with zero downtime.
4me Analyst & Industry Recognition
4me’s ability to bring external service providers into the service management fold amplifies its value proposition.
Gartner Peer Insights
In 2021 and 2022, 4me was named a Customer’s Choice in the Gartner Peer Insights™ ‘Voice of the Customer’: IT Service Management Tools. As an organization, 4me is proud to be recognized and continues to strive for customer service excellence at all levels.