Skip to content
Serve Every Customer
4me® gives any department, such as IT, Facilities, HR or Finance, the ability to serve customers directly on one user-friendly platform.
Service-Centric Approach
Organizations can adapt quickly to their customers’ needs by leveraging a dynamic platform and service catalog.
SIAM to the Core
4me® was built with SIAM capability from the start. This means it can support complex chains of dynamic sourcing.
4me® combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external service providers and customers, to collaborate securely and seamlessly in one complete platform. At the same time, 4me provides complete visibility and control of service cost and quality.
Thanks to its unique architecture, 4me can support any organization with the optimization of their service management processes, whatever the requirements. It is ready-to-use and fast and easy to implement. Organizations just use what they need. And when these needs change, 4me can adapt at the speed of demand. Any new service you get on board can be added in no time.
4me helps enterprises optimize service quality and cut service costs by implementing a service-centric approach. Organizations are able to adapt quickly to their customers’ needs by leveraging a dynamic platform and service catalog. 4me is built to eliminate complexity and enable productivity.
4me’s licensing model is completely flexible. It is usage-based, so customers only pay for what they use when they need to use it. In addition, implementation costs are low, and all customers benefit from weekly upgrades at zero cost and with zero downtime.
In a recent research report Information Services Group (ISG), a leading analyst firm, names 4me as a key player in the market for Service Integration and Management (SIAM) also known as multi-provider management or multi-sourcing and ITSM.
In 2020 4me was chosen as a Vendor to Watch by analyst firm Enterprise Management Associates (EMA).
4me’s ability to bring external service providers into the service management fold amplifies its value proposition.
The SIAM Health Assessment is an initiative of Scopism and was created by almost 30 SIAM experts from all over the world. As the first enterprise service management (ESM) application specifically built to support SIAM, 4me is one of the official contributors.
In 2021 and 2022, 4me was named a Customer’s Choice in the Gartner Peer Insights™ ‘Voice of the Customer’: IT Service Management Tools. As an organization, 4me is proud to be recognized and continues to strive for customer service excellence at all levels.
ITSM
Built to deliver service excellence to every user, 4me is fast to deploy, flexibly priced and easy to use.
ESM
Company-wide service transparency and efficiency is achievable with 4me for IT, HR, Facilities and more.
PRICING
4me believes that its customers should only pay for active system users, not the consumers of the service being provided.
