4me Pricing Plans

4me has a pricing plan for every organization, from startup to enterprise, from beginner to the most mature service provider.

selection

Which plan is best for your organization?

The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses.  IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments.  The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.

Join the World’s Largest Network of Service Providers

 
Self service
Smartphone app
Virtual agent
Knowledge management
Service request & incident management
Templates for standard requests
Problem management
Change management
Recurring changes
Release management
Service level management
Service configuration & IT asset management
Service continuity management
Portfolio management
Project management
Resource planning
Time tracking
Financial management
Risk management
Directory account for ESM
QA environment
Analytics
Custom fields
Automation rules
Import & export
Mail API
REST API
Single sign-on
SCIM Provisioning
Connect with other 4me customers
Auto translation
Automated audit trails
Maximum size per attachment
Community support
Support commitment
Availability commitment
GDPR compliance
Maximum number of supported people
Maximum number of support specialists
Maximum number of transactions per month
 

Freemium

£
€
CHF
$
0.00per user per month
Self service
Smartphone app
Virtual agent–
Knowledge management–
Service request & incident management
Templates for standard requests–
Problem management–
Change management–
Recurring changes–
Release management–
Service level management
Service configuration & IT asset management–
Service continuity management–
Portfolio management–
Project management–
Resource planning–
Time tracking–
Financial management–
Risk management–
Directory account for ESM–
QA environment–
Analytics
Custom fields–
Automation rules–
Import & export
Mail API
REST API
Single sign-on
SCIM Provisioning
Connect with other 4me customers
Auto translation
Automated audit trails
Maximum size per attachmentup to 2GB
Community support
Support commitment–
Availability commitment–
GDPR compliance
Maximum number of supported peopleunlimited
Maximum number of support specialists40
Maximum number of transactions per monthunlimited

Freemium

Request Account

Basic

£
€
CHF
$
5.006.00per user per month
Self service
Smartphone app
Virtual agent
Knowledge management
Service request & incident management
Templates for standard requests
Problem management–
Change management–
Recurring changes–
Release management–
Service level management
Service configuration & IT asset management–
Service continuity management–
Portfolio management–
Project management–
Resource planning–
Time tracking–
Financial management–
Risk management–
Directory account for ESM–
QA environment–
Analytics
Custom fields
Automation rules–
Import & export
Mail API
REST API
Single sign-on
SCIM Provisioning
Connect with other 4me customers
Auto translation
Automated audit trails
Maximum size per attachmentup to 2GB
Community support
Support commitment–
Availability commitment99.8%
GDPR compliance
Maximum number of supported peopleunlimited
Maximum number of support specialistsunlimited
Maximum number of transactions per monthunlimited

Basic

Request Account

Standard

£
€
CHF
$
25.0030.00per user per month
Self service
Smartphone app
Virtual agent
Knowledge management
Service request & incident management
Templates for standard requests
Problem management
Change management
Recurring changes
Release management
Service level management
Service configuration & IT asset management
Service continuity management
Portfolio management–
Project management–
Resource planning–
Time tracking–
Financial management–
Risk management–
Directory account for ESM–
QA environment
Analytics
Custom fields
Automation rules–
Import & export
Mail API
REST API
Single sign-on
SCIM Provisioning
Connect with other 4me customers
Auto translation
Automated audit trails
Maximum size per attachmentup to 2GB
Community support
Support commitmentoffice hours
Availability commitment99.8%
GDPR compliance
Maximum number of supported peopleunlimited
Maximum number of support specialistsunlimited
Maximum number of transactions per monthunlimited

Standard

Request Account

Premium

price on request
Self service
Smartphone app
Virtual agent
Knowledge management
Service request & incident management
Templates for standard requests
Problem management
Change management
Recurring changes
Release management
Service level management
Service configuration & IT asset management
Service continuity management
Portfolio management
Project management
Resource planning
Time tracking
Financial management
Risk management
Directory account for ESM
QA environment
Analytics
Custom fields
Automation rules
Import & export
Mail API
REST API
Single sign-on
SCIM Provisioning
Connect with other 4me customers
Auto translation
Automated audit trails
Maximum size per attachmentup to 2GB
Community support
Support commitment24x7
Availability commitment99.8%
GDPR compliance
Maximum number of supported peopleunlimited
Maximum number of support specialistsunlimited
Maximum number of transactions per monthunlimited

Premium

Request Pricing