4me Pricing Plans - 4me

Which plan is best for your organization?

The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.

Knowledge management

Service request & incident management

Templates for standard requests

Problem management

Change management

Recurring changes

Release management

Service level management

Service configuration & IT asset management

Service continuity management

Portfolio management

Project management

Resource planning

Financial management

Risk management

Directory account for ESM

Custom collections

Automation rules

Import & export

SCIM Provisioning

Connect with other 4me customers

Auto translation

Automated audit trails

Maximum size per attachment

Community support

Support commitment

Availability commitment

GDPR compliance

Maximum number of supported people

Maximum number of support specialists

Maximum number of transactions per month

Freemium

0.⁰⁰per user per month

Virtual agent–

Knowledge management–

Service request & incident management

Templates for standard requests–

Problem management–

Change management–

Recurring changes–

Release management–

Service level management

Service configuration & IT asset management–

Service continuity management–

Portfolio management–

Project management–

Resource planning–

Time tracking–

Financial management–

Risk management–

Reservations–

Directory account for ESM–

QA environment–

Custom fields–

Custom collections–

Automation rules–

Import & export

SCIM Provisioning

Connect with other 4me customers

Auto translation

Automated audit trails

Maximum size per attachmentup to 2GB

Community support

Support commitment–

Availability commitment–

GDPR compliance

Maximum number of supported peopleunlimited

Maximum number of support specialists40

Maximum number of transactions per monthunlimited

Freemium

Request Account

Basic

5.⁰⁰6.⁰⁰per user per month

Knowledge management

Service request & incident management

Templates for standard requests

Problem management–

Change management–

Recurring changes–

Release management–

Service level management

Service configuration & IT asset management–

Service continuity management–

Portfolio management–

Project management–

Resource planning–

Time tracking–

Financial management–

Risk management–

Reservations–

Directory account for ESM–

QA environment–

Custom collections–

Automation rules–

Import & export

SCIM Provisioning

Connect with other 4me customers

Auto translation

Automated audit trails

Maximum size per attachmentup to 2GB

Community support

Support commitment–

Availability commitment99.8%

GDPR compliance

Maximum number of supported peopleunlimited

Maximum number of support specialistsunlimited

Maximum number of transactions per monthunlimited

Basic

Request Account

Standard

25.⁰⁰30.⁰⁰per user per month

Knowledge management

Service request & incident management

Templates for standard requests

Problem management

Change management

Recurring changes

Release management

Service level management

Service configuration & IT asset management

Service continuity management

Portfolio management–

Project management–

Resource planning–

Time tracking–

Financial management–

Risk management–

Reservations–

Directory account for ESM–

Custom collections–

Automation rules–

Import & export

SCIM Provisioning

Connect with other 4me customers

Auto translation

Automated audit trails

Maximum size per attachmentup to 2GB

Community support

Support commitmentoffice hours

Availability commitment99.8%

GDPR compliance

Maximum number of supported peopleunlimited

Maximum number of support specialistsunlimited

Maximum number of transactions per monthunlimited

Standard

Request Account

Premium

price on request

Knowledge management

Service request & incident management

Templates for standard requests

Problem management

Change management

Recurring changes

Release management

Service level management

Service configuration & IT asset management

Service continuity management

Portfolio management

Project management

Resource planning

Financial management

Risk management

Directory account for ESM

Custom collections

Automation rules

Import & export

SCIM Provisioning

Connect with other 4me customers

Auto translation

Automated audit trails

Maximum size per attachmentup to 2GB

Community support

Support commitment24x7

Availability commitment99.8%

GDPR compliance

Maximum number of supported peopleunlimited

Maximum number of support specialistsunlimited

Maximum number of transactions per monthunlimited

Premium

Request Pricing