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Security, Compliance & Privacy

The Protection and Privacy of Customer Data Is Our #1 Operational Priority

Security and reliability are key to our customers’ success as well as our own, so it will come as no surprise that we take our commitment to security, data protection and privacy very seriously.

Compliance

4me® classifies itself as a data processor with respect to its customers’ data and as a data controller with respect to account data.

Our ISO 27001 and ISO 27018 certifications confirm and ensure that 4me has successfully established an ISMS (Information Security Management System) for its SaaS (Software as a Service) offering with all required controls and has also implemented additional safeguards for protecting PII (Personally Identifiable Information) in the cloud.

The System and Organization Controls (SOC) reports demonstrate how 4me achieves key compliance controls and objectives and help customers and their auditors understand the controls 4me has established to support operations and compliance. Customers can request 4me’s latest SOC 2 Type 2 report by submitting a request for this report using the 4me services.

Privacy

The robust privacy protection requirements of the General Data Protection Regulation (GDPR) of the European Union (EU) and the European Economic Area (EEA) are in line with the values of 4me.  Apart from making sure that the 4me organization remains in compliance, 4me provides all capabilities needed by customers to make sure that they are able to comply with the GDPR requirements that may apply to their use of the 4me services.

For more information on 4me’s GDPR commitment, visit GDPR Compliance.

 

Security

4me built its service from the ground up to be a true SaaS environment in the cloud with Security and Privacy in mind at every step of the development. While we develop and enhance the service on a weekly basis, AWS’ exceptionally flexible, reliable, and secure cloud infrastructure provides us with the ability to store and process all customer data in the processing region of choice. AWS makes abiding by industry and government requirements simple and also ensures the highest standards in data security, privacy and protection. 4me and AWS have a comprehensive suite of compliance programs with robust controls in place to manage the service in alignment with security best practices and a variety of IT security and compliance standards.

For more detailed information about how 4me gathers, stores and secures data, please check out our security page. The information provided there is an introduction to 4me’s approach to security. It explains the measures that are in place to ensure the security, privacy, confidentiality, integrity and availability of customer data. In addition, general information is provided on the controls and features that 4me makes available to customers to meet their security objectives.