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Eliminate Complexity
Optimize service workflow automation with internal and external service providers collaborating in one unified and user-friendly ESM platform.
Increase Service Agility
Improve service delivery and adapt quickly to changing service demand by leveraging a dynamic platform and service catalog.
Speedy/Easy Implementation
Benefit from fast and easy implementation and integrations and on and off board services and organizations with agility.
Boost Performance
Enjoy exceptional global performance and shorten response and resolution times with our service-centric architecture.
- Lower licensing and operating costs
- Everything is included: no extra modules or add-ons
- New features and updates released weekly, free of charge
- Flexible licensing based on actual monthly usage
Gartner:
4me vs ServiceNow
4me consistently outperforms or matches Servicenow on every aspect of the Gartner Peer Insights review criteria. 4me really shines when compared on aspects such as user experience, support quality, vendor response times, pricing flexibility and ease of deployment and integration.
G2:
4me vs ServiceNow
4me performs better in 5 of 7 ratings criteria on G2 – even with a significantly larger number of reviews. Along with ease of use, admin and support quality, 4me scores impressively for product direction with a significant score of 9.4.
Learn why they switched from ServiceNow to 4me
“It’s amazing what we’ve achieved in a relatively short period of time. 4me’s ability to scale has impressed us massively. It’s a big difference compared to before. We had slow delivery processes on our previous tool, and now we’ve been able to pick up additional services within weeks, not months.”
4me has always been on the forefront of service management best practices, and the fact that it is certified for 19 ITIL practices by Serview is definitive proof of that.
- Monitoring and Event Management
- Incident Management
- Service Request Management
- Problem Management
- Service Catalogue Management
- Service Level Management
- Capacity and Performance Management
- Availability Management
- Service Continuity Management
- Information Security Management
- Change Enablement
- Relationship Management
- Deployment Management
- Release Management
- Knowledge Management
- Service Financial Management
- Measurement and Reporting
- Service Configuration Management
- Supplier Management
See 4me in action
We would love to show you how 4me can meet your needs.
Please submit your details and a 4me expert will contact you to schedule a personalized demo.
Low ownership and operating costs
Experience a platform that is always up-to-date, with weekly releases delivered automatically.
- Weekly upgrades with 100% availability.
- Zero cost and effort required for planning or testing.
- Enterprise-grade QA-to-Production flow.
Productivity and performance increase
Exceptional global performance with a service-centric architecture that shortens resolution time.
- Solve 10-20% more tickets daily.
- Lightning-fast user experience with 0.5 second average response time.
- Direct resolution path for the majority of tickets.
- High-performance APIs and integrations.
Flexibility in fulfilling business requirements
Give department heads, managers and service owners filtered information on time and cost.
- Shorter time to fulfill business requirements.
- Special architecture to support business as it is structured (e.g. M&A, unique support domains).
- Low development effort required to enable new services.
