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- Lower licensing and operating costs
- One price with no extra module or add-on costs
- Flexible licensing based on actual monthly usage
- Unlimited support domains for GDPR compliance
3 more reasons ServiceNow customers switch to 4me
Low ownership and operating costs
Experience a platform which is always current, with weekly releases delivered automatically.
- Weekly upgrades with 100% availability.
- Zero cost and effort required for planning or testing.
- Enterprise-grade QA-to-Production flow.
Productivity and performance increase
Exceptional global performance with a service-centric architecture that shortens resolution time.
- Solve 10-20% more tickets daily.
- Lighting fast user experience with 0.5 second average response time.
- Direct resolution path for the majority of tickets.
- High-performance APIs and integrations.
Flexibility in fulfilling business requirements
Give department heads, managers and service owners filtered information on time and cost.
- Shorter time to fulfil business requirements.
- Special architecture to support business as it is structured (e.g. M&A, unique support domains).
- Low development effort required to enable new services.
Hear from our customers why they switched from ServiceNow to 4me
“Being able to use the tool right across the enterprise now allows us to be much more agile and fleet of foot to deliver for our customers, it drives our proactive servicing model”
4me has always been on the forefront of service management best practices, and the fact that it is certified for 19 ITIL practices by Serview is definitive proof of that.
- Monitoring and Event Management
- Incident Management
- Service Request Management
- Problem Management
- Service Catalogue Management
- Service Level Management
- Capacity and Performance Management
- Availability Management
- Service Continuity Management
- Information Security Management
- Change Enablement
- Relationship Management
- Deployment Management
- Release Management
- Knowledge Management
- Service Financial Management
- Measurement and Reporting
- Service Configuration Management
- Supplier Management