4me FOR BUSINESS SERVICES
Improve efficiency and compliance
Organizations that provide audit, assurance, advisory, tax, management consulting, finance, legal and/or HR services often build long-term relationships with their customers. It is becoming ever more common for these organizations to also provide their customers with tools that help them improve the efficiency of specific processes and/or comply with regulatory requirements.
"Defining the service catalog and registering all SLAs is not a luxury for a managed service provider. It touches its core business and must be done right. 4me is the only ITSM solution in which both shared and dedicated services can be managed without any customization.”
Unleash the power of Self Service
Many of these professional services companies now provide their customer with an online portal that allows customers to find detailed answers to specific question, submit standard requests for services and obtain support.
Protecting customer data is critical for these organizations. Being able to collaborate across organizational boundaries is helpful only if the customers trust that their data is secure. That is where the unique 4me capability, to quickly set up a dedicated account for a customer, makes the difference.