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For Customers on the Premium or Standard Pricing Plan
The best way to obtain support is to submit a request using the 4me® service. That ensures that your request gets routed to the team of the partner that is responsible for supporting your organization. On the rare occasion that the 4me service is unavailable, the 4me development team is automatically notified and will immediately start working to restore the service. You can check the current and historical status of the 4me service at https://status.4me.com/.
For Customers on the Basic or Freemium Pricing Plan
You can obtain support from the 4me Community.