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Are You Thinking About Replacing TOPdesk?

Our service-centric architecture enables you to deliver a function-rich, cost-effective service management platform across IT and all other departments.

4me can save TOPdesk customers up to 50% on service management application costs

3 more reasons TOPdesk customers switch to 4me

Instant Service Management Maturity

Build a more effective and efficient service management organization in a very short time.

  • Fully service-oriented design
  • Integrated process model based on best practices – proven to work at the highest level of service maturity
  • Built to deliver higher employee satisfaction and cost optimization

Advanced Change Management

Link task templates and change templates to ensure that no process steps are forgotten.

  • Easy creation of change workflows and no-code automation rules
  • Automatic detection of change and service conflicts
  • Seamless collaboration with providers without technical integrations

Meaningful Reporting and Dashboards

Give department heads, managers and service owners filtered information on time and cost.

  • Built-in reports and dashboards covering all your reporting needs
  • Ready to use dashboards on SLAs, XLAs, service costs, and risks
  • No need for external tooling to satisfy your reporting needs

Trusted by Customers Worldwide

Hear from our customers why they switched from TOPdesk to 4me

“With 4me, we now have complete insight regarding service management within our organization. The comprehensive reporting and dashboards within 4me save me at least half a day a month in reporting. All the reports are already in place within 4me by default. I am now freed from using spreadsheets and time-consuming work within TOPdesk.”


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Request a 4me demo

If you are curious about making the switch have a chat with us. You won’t regret it!

    4me is certified by Serview for 19 ITIL practices

    Proven service maturity

    4me has always been on the forefront of service management best practices, and the fact that it is certified for 19 ITIL practices by Serview is definitive proof of that.

    • Monitoring and Event Management
    • Incident Management
    • Service Request Management
    • Problem Management
    • Service Catalogue Management
    • Service Level Management
    • Capacity and Performance Management
    • Availability Management
    • Service Continuity Management
    • Information Security Management
    • Change Enablement
    • Relationship Management
    • Deployment Management
    • Release Management
    • Knowledge Management
    • Service Financial Management
    • Measurement and Reporting
    • Service Configuration Management
    • Supplier Management