Skip to content
- Lower licensing and operating costs
- One price with no extra module or add-on costs
- Flexible licensing based on actual monthly usage
3 more reasons TOPdesk customers switch to 4me
Instant Service Management Maturity
Build a more effective and efficient service management organization in a very short time.
- Fully service-oriented design
- Integrated process model based on best practices – proven to work at the highest level of service maturity
- Built to deliver higher employee satisfaction and cost optimization
Advanced Change Management
Link task templates and change templates to ensure that no process steps are forgotten.
- Easy creation of change workflows and no-code automation rules
- Automatic detection of change and service conflicts
- Seamless collaboration with providers without technical integrations
Meaningful Reporting and Dashboards
Give department heads, managers and service owners filtered information on time and cost.
- Built-in reports and dashboards covering all your reporting needs
- Ready to use dashboards on SLAs, XLAs, service costs, and risks
- No need for external tooling to satisfy your reporting needs
Hear from our customers why they switched from TOPdesk to 4me
“With 4me, we now have complete insight regarding service management within our organization. The comprehensive reporting and dashboards within 4me save me at least half a day a month in reporting. All the reports are already in place within 4me by default. I am now freed from using spreadsheets and time-consuming work within TOPdesk.”
4me has always been on the forefront of service management best practices, and the fact that it is certified for 19 ITIL practices by Serview is definitive proof of that.
- Monitoring and Event Management
- Incident Management
- Service Request Management
- Problem Management
- Service Catalogue Management
- Service Level Management
- Capacity and Performance Management
- Availability Management
- Service Continuity Management
- Information Security Management
- Change Enablement
- Relationship Management
- Deployment Management
- Release Management
- Knowledge Management
- Service Financial Management
- Measurement and Reporting
- Service Configuration Management
- Supplier Management
