Videos

Learn more about our unique approach to service management provision

AI in Service Management – Best Practices & Live Applications

In this Service Management Unlocked webinar, 4me’s VP of AI & Integrations, Scott Hutchins, takes an in-depth look at all things AI in service management.

The All New 4me Webshop

Join us to see the shop in action and understand the features and functionalities. Find out how easy it is to offer products and services in the shop. We will also cover a more advanced use case of reselling and rebranding items from other 4me accounts.

Improve Global Collaboration and Efficiency With 4me Auto Translation

The 4me® platform already supports over 50 different languages, and 4me’s Auto Translation feature can significantly improve efficiency by allowing enterprise employees and the experts who support them to work in their preferred language. 

Scrum in 4me

Discover the new Scrum features in 4me and learn how this helps you to integrate service management and agile software development, rationalize your application landscape, create a single point of contact for your users, establish a service culture in your organization, and be in control of costs, quality and customer satisfaction.

Service North 2022

For the fourth year in a row, 4me were delighted to sponsor and present at the world’s leading SIAM conference – Service North in April 2022. In this video you can listen to Martijn Adams, Chief Customer Office, 4me deliver his Keynote session: Setting up a SIAM system of record and catch the 15 min Q&A 

4me Jira Integration in 20 Minutes

4me invites you watch this 20 Minute Webinar recording in which we talk to our partner Expertize about why this App was developed and how customers can benefit from the integration between 4me and Jira.. We also discuss the “real-life benefits,” including the auditing potential delivered in the 4me ESM Valantic GmbH project.

4me for MSPs – From Easy Onboarding to Transparent Cost Tracking

To deliver outstanding service to their customers, managed service providers (MSPs) need to implement and onboard quickly, reduce costs and full insight and transparency of their services. Emile Fourie @ Dimension Data, and Jo Geeraets @ Ordina share their experiences using 4me and the benefits they have been able to pass on to their customers.

Why 4me is special – a 30 minute public demo

In this webinar recording you will see first hand how 4me works and what makes it so special. We introduce you to a platform that differs significantly from other service management tools. Martijn Adams, Chief Customer Officer, and Andy Richardson, Service Management Architect, discuss 4me’s service centric approach with full transparency on service cost, quality and experience, fast and easy integration of service providers, our Enterprise Service Management readiness and much more.

Customer Story: Enabling Business Critical Support in Financial Services

Find out why so many companies around the world are choosing 4me’s Complete Service Management platform. Hear the full story from the CEO of a market leader in the provision of high-performance enterprise solutions for electronic trading. Rapid Addition Limited and CIH Solutions Ltd share their challenges and experiences in this 45 minute webinar recording.

Complete Service Management Platform

A brief introduction to the 4me Complete Service Management Platform and why it is different.

Project Resource Planning in 4me

A run through of Project Planning in 4me with Andy Richardson, Service Management Architect at 4me.

Vitality’s Experience with 4me

The selection and implementation process of 4me at Vitality.

Quick Overview of 4me’s Cohesive ITSM Functionality

In this video, service management architect Andy Richardson demonstrates the tight integrations between 4me’s features that support the Incident, Knowledge, Problem, Change and Configuration Management processes.

Introducing 4me

Cor Winkler Prins, 4me Founder and CEO, describes our founding vision and how 4me helps drive employee and enterprise productivity.

Selective Outsourcing & Service Integration and Management (SIAM)

Cor Winkler Prins, 4me Founder and CEO, explores the increase in selective outsourcing and the importance of specialization to both employees and enterprises.

The SIAM Solution for Successful Outsourcing

4me makes communication between service providers seamless and secure – not just within your organisation and with your MSPs, but also between the MSP’s. 4me supports the SIAM model, allowing the service integrator function to effectively ensure quality of service for your organization.

Enterprise Service Collaboration with Lightning Performance

4me is built for speed from the ground up. Unlike typical toolbox ITSM applications, 4me addresses fundamental user challenges faced by SIAM and complex service environments.

For more videos, visit the 4me YouTube Channel