ISG Provider Lens™ 2021
4me Named a Leader in the April 2021 ISG Provider Lens™ Enterprise Service Management Report for Germany
4me has been recognized as a leader among Enterprise Service Management tool providers. ISG’s ESM Tools quadrant compares software solutions for automation of cross-organizational processes based on existing functionalities, integration capabilities through standardized program interfaces and flexibility in workflow design.
ISG (Information Services Group) is a leading technology research and advisory firm known for its deep industry and technology expertise and world-class research and analytical capabilities. According to the report, “The Leaders among the vendors/providers have a highly attractive product and service offering and a very strong market and competitive position; they fulfill all requirements for successful market cultivation. They can be regarded as opinion leaders, providing strategic impulses to the market. They also ensure innovative strength and stability. 4me must have a place on any company tender looking for an integration platform for complex, cross-company ESM solutions.”
Key Highlights From the Report:
- ISG recognized 4me’s strong alignment with current ESM requirements;
- ISG recognized 4me’s AI-based management system as a key strength;
- ISG recognized 4me’s widespread acceptance with over 1 million users worldwide;
- ISG recognized the benefits of 4me’s proprietary integration services to ensure tailor-made implementations.