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IT Service Cost Tracking in ITSM:

The Missing Link Between IT Service Quality and Business Value

Are you able to determine the business value of a service?

Most IT organizations can report the quality of a service and detail IT budgets along departmental or asset lines. However, the cost of providing a service as it is actually consumed by the organization is largely an unknown. This operational blind spot is the missing link when trying to determine the business value of a service.

Find out how 4me bridges the great divide between IT service and corporate finance with a simple-to-use IT financial management capability that was built into its ITSM/ESM solution from the start.

On a per-service basis, 4me can provide real-time cost information that is accurate, informative, and useful for business leaders to determine the business value of a service.

EMA - Service Cost Tracking in ITSM ebook

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